Service Governance @governservices
Joined January 2015-
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Achieving #excellence through #service #Governance. internationalbestpractice.com/Blog/?DI=650763 #serviceGovernance #Governance #VeriSM #ITIL4 @IntBestPractice @tso #ITSM #organisational #value #WilliamsLeaTag
Peter Brooks explains how you can achieve excellence through service governance: ow.ly/enYT50ocpPn #servicegovernance #ITIL #BuiltonITIL
'Concentrate on improving outcomes, not improving output.' Peter Brooks @fustbariclation explains why you must look at long-term outcomes to improve value in your organization: ow.ly/a7lW50ocqOT #servicegovernance #ITIL #BuiltonITIL
@ewnupdates #Rats aren't supposed to love food? #Food #Lover's #Market @FoodLoversMkt
@ewnupdates Why can't they get comfortable chairs? #Leather #chairs are essential if you've got #pets, particularly #cats, but they're too slippery for comfort. Are they, perhaps, worried about falling asleep - it isn't so easy in a leather chair.
@ITSMC_Services @kaimarkaru For both #ITIL ⊂ #ITSM ⊂ #VeriSM and #ServiceGovernance (part of #ITIL & #VeriSM) the #ServiceDesk is only a small part of #Governing & #Managing #Services it is just one, #internal service, in the #Corporate #ServicePortfolio - see this example: service-governance.org/index.php?titl…
@kaimarkaru It is compounded by the #misunderstanding that service desks are minor, technical, irrelevances to #business #operation. Most organisations haven’t even heard of what #service #governance is, so boards think only of ‘service management’, reasonably concluding it is irrelevant.
@fustbariclation @governservices Imagine a world where anybody can send messages secured by One-Time-Pad (#OTP), #cryptography even #QuantumComputing can't break. You won't believe it, but it is here. The patented OTP key distribution service / server achieves this. #CyberSec #Infosec #Security
Never trust a binary - ever. #security #Infosec #Cybersec #Infosecurity #Cybersecurity #OpenSource @otp58152875 @governservices #Governance #ServiceGovernance
DO NOT trust cryptography software that isn't open source. Even open source software must be validated by 3rd party and cryptography gurus. Police decrypt 258,000 messages after breaking pricey IronChat crypto app. arstechnica.com/information-te…
Service Governance is the key - if you try to drive #ESM (#Enterprise #Service #Management) bottom-up, it fails. The #board, the #governing #body must own the #digital #transformation. #ServiceGovernance #ITSM #VeriSM @VeriSM_Global #Mesh #Value / #Risk
DO NOT trust cryptography software that isn't open source. Even open source software must be validated by 3rd party and cryptography gurus. Police decrypt 258,000 messages after breaking pricey IronChat crypto app. arstechnica.com/information-te…
An important topic, and the author is from #itSMFsa #governance #servicegovernance x.com/AXELOS_GBP/sta…
PUBLISHED TODAY: Adopting Service Governance. Find out more & buy it here: ow.ly/QLCQl #ITIL #ITSM
The review of 'Collaborative Consulting' by Ivor Macfarlane: ow.ly/fPrB30hYagl #consulting #Collaboration #Service_Management #negotiation #TSO #ITSM #ITIL #ServiceGovernance #Consultant #Governance #Ethics #HowTo #Collaborative @TSOSolutions
On an #encrypted #usb drive, of course! #cybersecurity #privacy #cryptocurrency #blockchain #crypto #safety #digitalsecurity #infosec #fintech #hightech #startup #iot #hackers #tips #tech #usb #settings #datasafety #ServiceGovernance
Your weekly #TipTuesday with #HUBSecurity! #HUB #cybersecurity #privacy #cryptocurrency #blockchain #crypto #safety #digitalsecurity #infosec #fintech #hightech #startup #iot #hackers #tips #tech #usb #settings #datasafety
Yes, as long as it is #governed by #ServiceGovernance, so it is part of #business and #stakeholder #value #creation. #VeriSM #ITSM #Corporate #Governance
How can IT help the business deliver better business? ed.gr/13h6
Remember #value too, and that #ESM only works as part of #ServiceGovernance. #VeriSM #ITSM #corporate #governance #sustaunability
How can IT help the business deliver better business? ed.gr/13h6
#ESM is a vital component of #ServiceGovernance. It is the underlying engine that enables services to be governed. Don't try bottom-up, it doesn't work. Make sure the #board / #governing #body drives #Service #Governance.
Here @sarahlahav discusses the important role that service management has to play in enabling businesses to be more progressive, & shares her thoughts on what IT orgs need to do to be successful in delivering #ESM and, thus, increased business value #ITSM itsm.tools/2018/10/09/how…
Just say no to #workaholism. #serviceGovernance, as a means to good corporate #governance recognises #staff as important #stakeholders. If #employees are leaving because of #depression, the #organisation should be #accountable.
I heard of another IT manager at home with burnout. #mental wellbeing is a real issue within IT with mounting workloads and demands #keepITfit
Service governance delivers #organisational #Value using a #service #portfolio #serviceGovernance #Governance #services #Digital #DigitalAwareness #DigitalTransformation #Director #ESM #servicePortfolio #Sustainability #Value #VeriSM @AXELOS @TSO
Making #IoT safer requires a proper understanding of #coding #realworld rules. This blog makes the case for starting work to build this: governing-service.blogspot.com/2018/06/conjec… … #rules #calculus #provable @IBMIoT @SamsungIoT @elonmusk #Logic #design #OpenSource
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