Cox Customer Care @CoxHelp

Cox is now Spectrum. Follow along at @Ask_Spectrum Please restrict private info to DM's. Spectrum's privacy policies at https://t.co/vozj1yY94r cox.com/residential/co… Joined July 2008

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Cox Customer Care @CoxHelp

10 minutes ago

@grokofficialr6 I'm sorry you feel that way. If you change your mind and would like assistance, you can reach out to us here at anytime. -Chris

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Cox Customer Care @CoxHelp

8 hours ago

@For_Justice_1 Hi. I apologize that we have no way to get your phone number back. I am sorry that this happened. -Lisa

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Cox Customer Care @CoxHelp

14 hours ago

@UnsocialTruth Hello. I see you've had issues before. We want to help. Please DM us and we can continue. Thank you! -Julian

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Cox Customer Care @CoxHelp

17 hours ago

@Nurse_Tre Hi, we don't want you to feel that way! We can help. Please send a DM and include your full name, address and a description of what's been happening. -Steff

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@AniEsq123 I'm sorry to hear there has been any trouble with the cancelation. Our team isn't able to process a disconnect order, but you may chat or call for assistance, or visit a Cox retail store. cox.com/residential/su…. -Dustin

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Cox Customer Care @CoxHelp

21 hours ago

@LauraKMM Hello. I'm very sorry to hear about your service experience recently. I'd like to look into this and help. When you have a moment, can you please DM your name, address and a brief description of what's been happening so that we can assist? -Raquel x.com/messages/compo…

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Cox Customer Care @CoxHelp

24 hours ago

@WilliamsPatrece Hello, this does not sound good. If you need assistance. Please DM us your name and complete service address. We would be happy to help with any questions or concerns you have regarding your account. -Dan

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Cox Customer Care @CoxHelp

a day ago

@d3x312 Glad to hear it is back online. You can see local outages through the cox app through the links below. Have a good night. Apple Devices - itunes.apple.com/us/app/cox-con… Android Devices - play.google.com/store/apps/det… -Rob

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Cox Customer Care @CoxHelp

a day ago

@WhiteHotStars Hello, Mysteria. I'm happy to hear your connection came right back up. Please know you can reach our team for assistance at anytime by sending us a DM. Have a great night! -Heather

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Cox Customer Care @CoxHelp

a day ago

@trooth100 Replied -Julian

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Cox Customer Care @CoxHelp

a day ago

@trooth100 Great! We will respond there. -Julian

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Cox Customer Care @CoxHelp

2 days ago

@PaulSpetrini Hi, sorry to hear that we've lost you as a customer. If you'd like to chat further about what happened, we're available to help via DM 24/7. -Steff

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Cox Customer Care @CoxHelp

2 days ago

@C_Aaliyahh Hello. Perhaps I can help. Please feel free to send a dm with any account and/or service related concerns. -Allan

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Cox Customer Care @CoxHelp

2 days ago

@trooth100 I understand the hesitation in providing account information over social media. No worries, you can email us at [email protected], or call us at 1-888-876-3882. Our teams are available 24/7 and ready to assist. Thank you for your time. -Julian

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Cox Customer Care @CoxHelp

2 days ago

@patriotbabz Our teams will remain available if needed. Thank you for your time, and for being a valued member of Cox. -Julian

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Cox Customer Care @CoxHelp

2 days ago

@JoelIrvine I understand a down line is very concerning. Our teams are here to help, and you don't have to call. Please DM us your full name, complete address, Cox pin, and we can continue on this platform. Thank you! -Julian