Chess ICT @chessICT
Chess is one of the UK’s leading technology solutions providers, helping over 33,000 businesses grow through proven technology and expert advice. chessICT.co.uk Alderley Edge Joined February 2012-
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@sonicsusie @Ofcom @sonictimbo Hello Susie, This is already being looked into by a member of our Customer Services team for Tim. I will ask them to update you today. Thanks, Dean
@AlisonsRamblins Hello Alison! Apologies that this hasn't had a response before now but if you can drop us a message with some account details, we're happy to look into this for you. Thanks, Dean
@RMacrandal Hello Rory, I've just spoken to Natasha in our People Support team and she's confirmed she's received your CV. You can expect a call this afternoon! Good luck! Dean
@RMacrandal Hiya Rory! Thank you for enquiring. I'll speak to a member of our People Support team and have them reach out to you! Thanks, Dean
@MelodyMakersUK Good afternoon Knight, I've followed you on here so you can DM us some account details. We'd like to investigate the issues you're having for you and look forward to the opportunity. Thanks, Dean
@jackbarber @Voipfone Hi Jack, Glad to hear we provided all the correct information to make the process as smooth as possible! Thanks, Chess ICT
@alexgageoptom Hi Alex, I Can see that you have since spoken to my colleague Sarah in our customer experience team and she has actioned a divert for you, In the meantime the fault is being investigated by our connectivity team.
@ShirleneLynch13 Hi Shirlene, I'm sorry to hear your bills are not correct, I am however unable to locate your account, Can you please send us a DM with your account details so we can investigate this further for you.
@rolandhesz Morning Roland, Not sure how this was missed last week but if you drop me a DM with some account details I'll take a look at this for you! Thanks, Dean
@SunnysideHall @FlintBishop We’d be happy to answer any questions you may have, please use the dedicated contact information on the letter we recently sent. Many thanks Dean /2
@SunnysideHall @FlintBishop Hi, I’m sorry to hear your experience with Chess hasn’t been great. I can see from your account that we’re already in touch, and we hope to resolve the situation quickly. /1
@StuartIAParkes1 Hi Stuart, I've followed you so you can send us a DM with some account details so we can get one of our engineers to look into this for you. Thanks, Dean
@FrenchKiwiUK Hi, Frewi. I'm sorry your port-away experience has been unpleasant for you & you have been left without a working number. I would be happy to get this raised and addressed if you can provide further details. Thank you
@WaxBarLeeds Good morning @WaxBarLeeds, Sorry to hear of your connectivity issues. We have followed you so you can DM us some account details so we can look into this as soon as we can. Kind regards, Dean
@ColebourneDave Good afternoon Dave, I assure you this is being looked into. Kind regards, Dean
@ColebourneDave Good afternoon Dave, I've raised this issue on your account for you for a member of our Customer Experience team to look into for you. Kind regards, Dean
@BarlowWood Hi @BarlowWood! Not that we're aware but I can see one of our 2nd Line engineers, Dan, is looking into this for you! Kind regards, Dean
We would like to wish everyone a Happy New Year from all of us at Chess! We want to take the time to celebrate the great people, customers and partners we have at Chess, and we can't wait for another successful year in 2022! 🎆🍾🎉🥳 #NewYear2022 #Celebrations #Success
We would like to wish everyone a Merry Christmas & Happy Holidays from us all here at Chess. 🎄🎁🎉 #Christmas2022 #Festive #HolidaySeason
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