ZingTrain @ZingTrain
We've been helping businesses be more effective, engaging and enjoyable places for their customers and their staff since 1994. zingtrain.com Ann Arbor, MI Joined January 2009-
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A quote from the Co-Founder of Zingerman's, Ari Weinzweig, on effectively managing our emotions. At Zingerman's, we are human-centered and truly believe internal customer service is just as important as the service we give to our customers. #workculturematters
That’s a wrap! Thank you for following along today. We are grateful to all of our wonderful keynote speakers and will be digesting everything and taking it with us into the future of 2023. #IL2022
How Ari began writing about Dignity: #IL2022
“Be stubborn about the vision, but flexible with the plan.” - John Maxwell
@DrSonySinghMD @gdposner @GynSimul8 @adambgarber @AAGL @CanSAGE @SOGCorg @uOSSC_CCSuO @ZingTrain teaches this principle is universally applicable across workspaces. Leaders need to protect their own time to be able to make it happen though
Elements of an effective Vision: 1. Inspiring 2. Strategically sound 3. Documented 4. Communicated #IL2022
Francis Lam: We’re not always active listeners…#IL2022
Francis Lam: People feel more comfortable sharing when you’re invested. Listen. #IL2022
Francis Lam: “Come into a place of humility…everyone has their own story of how they got here.” #IL2022
Our Trainer, Arianna, is interviewing Francis Lam. #IL2022 How Francis became a food writer:
Dr Robert Sellers: “Culture is like a garden. The weeds will grow regardless of whether you water it or not.” #IL2022
Dr Robert Sellers: “You must have an equitable and inclusive environment to reap the benefits of diversity.” #IL2022
Dr Robert Sellers: Why does a person’s social identity matter?
John U. Bacon @Johnubacon
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132 Followers 112 Following The Treeline is a proposed urban trail running along the alignment of historic Allen Creek—connecting the best of Ann Arbor. It won't grow without you.FrancisLinnScott @DasHoboWine
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2 Followers 131 FollowingZingBakehouse @zingbakehouse
410 Followers 26 Following Zingerman's Bakehouse has created traditional,hand-made and full-flavored breads, pastries, and cakes since 1992.Kieron Hales @kieronhales
12 Followers 26 Following An Englishman, husband, and father happily settled into Michigan life. Owner and Executive Chef of Zingerman's Cornman Farms.Adrian Swinscoe @adrianswinscoe
8K Followers 2K Following Customer Experience. eXperience Leadership. Advisor. Speaker. Best-Selling Author (How To Wow, Punk CX and now Punk XL). @Forbes contributor. Aspirant Punk CXerWe Love Ann Arbor @weloveannarbor
2K Followers 2K Following Celebrating Ann Arbor one story at a time | powered by http://t.co/CFAaou53fc | [email protected]Zingerman's Coffee @zingcoffee
2K Followers 1K Following Sourcing, roasting, and serving the great coffees of the world. Café open 7am-7pm daily! 3723 Plaza Dr. Ann Arbor, MI.KerrytownA2 District @KerrytownA2
2K Followers 761 Following Kerrytown Historic District is a neighborhood with residences & businesses: mixed with shops, grocery, restaurants, Farmer's Market, concert venues, and more.Zingerman's Camp Bac @campbacon
108 Followers 0 FollowingZingerman's Cornman F.. @CornmanFarms
304 Followers 246 Following Zingerman's Cornman Farms is an event venue, culinary destination and picturesque estate mere minutes from Ann Arbor—but feels like it's worlds away.Zingerman's @zingermans
17K Followers 1K Following Zingerman's Community of Businesses (ZCoB). A family of small food-related companies and entrepreneurial ventures. 📍Ann Arbor, MICulture Magazine @culturecheese
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911 Followers 279 Following Handmade Goat & Cow's Milk Cheeses, and Traditional Gelatos & Sorbets - You Really Can Taste The Difference!The Gourmet Retailer @gourmetretailer
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1K Followers 701 Following Serving the Columbia Valley with quality cheese & service in Richland, WA. (509)420-4222Ari's Top 5—An Ode to Taking the "Scenic Roads" at Work, a Magical Country Ham from Kentucky; a Wise Way to Eat Wild Salmon & More! - mailchi.mp/zingermans/an-…
If you want your people to deliver excellent customer service, you must focus on the inside first.
Starting #intentionalleadership with @ZingTrain !
@DrSonySinghMD @gdposner @GynSimul8 @adambgarber @AAGL @CanSAGE @SOGCorg @uOSSC_CCSuO @ZingTrain teaches this principle is universally applicable across workspaces. Leaders need to protect their own time to be able to make it happen though
MYC'D UP WITH CX LEADERS episode 10: Maneesha Bhusal, CX director, JD .ID bit.ly/3EupL60
Lunch special today is Baja fish tacos! Soup is red pepper seafood chowder🌮🤩😋
Know anyone looking for work? We have jobs! Check them out at zingermansjobs.com
Time to Cut the Customer Experience Jargon and Get Real bit.ly/3Nh91BS
Hey hey while #onhere is still here: I'm speaking at @ZingTrain's virtual event - Intentional Leadership - on December 7th! Use the code FRANCIS20 to get an extra 20% off your seat, on me! See you there! zcob.me/francislam
We interviewed a teacher who resigned last year. Part of it👇 Why did you resign? “I have a Master’s degree. I work really hard. I love teaching kids and am great at my job. I do it all for a disgracefully low salary. All of that and I’ve never felt so disrespected by so many.”
This restaurant serves a giant burrata, also known as figliata 🧀
Today, I’m taking @ZingTrain’s Intro to Open Book Management 4.5 hour training. I highly recommend it if you want to learn how to manage through all kinds of economic circumstances and make financial success an activity everyone in your organization participates in.
@amyjccuddy The Power of Beliefs by Ari Weinzweig from @ZingTrain @zingermans
@ZingTrain are doing a virtual day-long event again this year! So so glad it's still happening: the last 2yrs, the content has been good, but the opportunity to pause, reflect, and re-energise has been downright sanity-saving.
Our November in-person and virtual line-up is here! We're excited for the upcoming Trainings this month and can't wait to share tangible tools with you to implement in your organization. Repost from @ZingTrain
This morning, our admin office was surprised with such a thoughtful & kind gesture from our friends at @ZingTrain who heard of our loss. We're beyond grateful for such caring community partners. 🥺❤️🩹 #MichiganISDs #BetterTogether #StrongerTogether
We are deeply saddened to share that Sandy Wilkinson, WISD’s front desk attendant at our TLC admin office, passed away unexpectedly last week on October 4, 2022. For many, Sandy was the “face of WISD” because she welcomed so many into the TLC. (1 of 5)
@frazerrice Good customers leaving quietly (and bad threatening to leave loudly) rarely tell the truth about why and for very different reasons. @dhmeyer’s approach to turning over all the rocks is brilliant. “Do the things everyone knows should be done but few actually do.” -@ZingTrain