Uniserve @UniserveHelp

High-speed Internet, digital phone and a suite of managed services for business. Monitored Mon-Fri 9-5 pm PST 604.395.3900 | 1.844.395.3900 uniserve.com Vancouver, British Columbia Joined July 2015

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Uniserve @UniserveHelp

8 years ago

@SupportRequests #91508174

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@PeterVogel We apologize for the inconvenience. We're updating our mail servers for 20,000+ accounts. A small number may see an unforeseen issue logging into webmail. This problem has been fixed but may take up to 24hrs for all impacted accounts to see the fix. Thank you for your patience!

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Uniserve @UniserveHelp

8 years ago

@PeterVogel Hi Peter. Yes we are on it. Pls update your incoming server to pop.uniserve.com and be sure to use your full email addy in all email, account or name fields in your email client set up. Please ca 1.844.395.3900 to troubleshoot.

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Uniserve @UniserveHelp

8 years ago

The earlier email and My Account issue has been resolved. Thank you for your patience.

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Uniserve @UniserveHelp

8 years ago

April 23, 9:20 am- We are currently having issues with our Webmail servers. We have identified the issue and are currently working on a fix. Please note this will also affect My Account on our site. We apologize for the inconvenience.

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Uniserve @UniserveHelp

8 years ago

2 pm Update - Inbound/outbound calls are now restored. We apologize for any inconvenience and appreciate your patience.

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Uniserve Canada @WeAreUniserve

8 years ago

#IWD2018 is tomorrow, March 8. To show our support, we profiled three talented women at Uniserve. Meet Chere, our Director of Customer Experience, and read about her thoughts on what everyone can do to support women in the workplace. #PressforProgress ow.ly/uHjd30iOBoh

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Uniserve @UniserveHelp

8 years ago

Hi everyone! We have a new account for all things #Uniserve news, product updates/launches, and fun tech-content. Find us at @WeAreUniserve and give us a follow! This account will still be active with help-related questions/updates. Thanks for your support! - DW

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Uniserve @UniserveHelp

8 years ago

@RainCityBadger Hi Steven. Out Tech support has opened up a ticket as you are aware and a service call was booked. Unfortunately we are unable to speed up that process as a 3rd party ISP we go through existing coax lines. We have kept you updated and we apologize for the inconvenience. ~CC

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Uniserve @UniserveHelp

8 years ago

@RainCityBadger My apologies Steven- we have attempted to contact you. Is there a better time to reach you at? Or perhaps leave a callback with an additional number? We do have a higher volume of calls at the beginning of the month. ~Chere

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Uniserve @UniserveHelp

8 years ago

@RainCityBadger I'm sorry to hear this Steven. We have no reports or issues noted. Please call our Tech at 1-844-395-3900 and they can assist in trouble shooting. They need to do this with you on the phone and we can see what's happening.

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Uniserve @UniserveHelp

8 years ago

@RainCityBadger Hi Steven - there was an issue with a fiber line that was cut last night affecting all ISP's. We show it as resolved- can you please give us a call with your account # and we can have a Tech look into it. 1-844-395-3900

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Uniserve @UniserveHelp

8 years ago

UPDATE: There is a current issue with a fiber line between Vancouver & Seattle causing many customers to have very slow speeds. This is upstream from Uniserve and impacting many Internet providers. ETA is 7am PST Feb 28. We apologize for any inconvenience~Chere

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CDN BUSINESS JOURNAL @CanBizJournal

8 years ago

@UniserveHelp receives TSX Venture Top 50 award for 2017. Here's a short video: youtu.be/iqN5pu810zU #tech #technology #telecom

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Uniserve @UniserveHelp

8 years ago

@TylerDeren We're on it! Thanks for the heads up :) - DW

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Uniserve @UniserveHelp

8 years ago

Uniserve is very pleased to announce it has received a highly prestigious award from the TSX Venture Exchange as one of the top 50 companies on the exchange for our strong performance last year! youtu.be/iqN5pu810zU

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Uniserve @UniserveHelp

8 years ago

Congratulations to the BC-led team for all their hard-work on the Digital Technology Supercluster! The federal funding will help attract $1.4 billion in investments and add 50,000 jobs to our economy. Proud to a member of the team! #DigitalSupercluster ow.ly/ipzT30iw4Ca

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Uniserve @UniserveHelp

8 years ago

We at #Uniserve want to wish you a #HappyValentinesDay 💝! Are you going out with SOs/loved ones or chilling at home in your PJs watching TV (or both!? #goals)? Hit reply to let us know your love-day traditions! #YouandU

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Uniserve @UniserveHelp

8 years ago

Check out our CEO Nicholas Jeffery on @BIVnews's @Roundhouse983 show talking about the #smartcitieschallenge and the joint bid by @CityofVancouver and @CityofSurrey! #smartcity #Uniserve ow.ly/Juz430ijEI8

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Uniserve @UniserveHelp

8 years ago

We are excited to announce our new partnership with Trustwave, a leading #cybersecurity and managed services provider. #Uniserve is committed to providing our customers with the top security tools to protect businesses and important data. ow.ly/QGwP30ihYNR