Streamlabs Support @StreamlabsHelp
🛠️ Streamlabs Support | Major issues, fixes, & announcements | Need help? Visit https://t.co/1EYzrwwPm4 support.streamlabs.com Joined March 2025-
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@C64Television @PeaceDubz @zachbussey @streamlabs Sorry to hear that moving a widget over was rough. We definitely want to make things as easy as possible. If you could DM us with some information/feedback and then we can work on improving that.
@PeaceDubz @zachbussey @streamlabs Sorry that you were struggling to move over your widgets. We're always open to feedback and would like to hear what exactly was causing problems and see what we can do to help. If you could DM us with that then we can get started on improving this!
Hey! Wanted to chime in here to share that we totally understand that safety is a big concern with tipping. Processors will request certain information from PayPal, and every time it is different, but with a PayPal business account you can remove information from being seen. We have information about how to do that in our guide here: streamlabs.com/content-hub/po…
Hey! We have lots of designers that sell widgets that you can use within the Streamlabs ecosystem without an Ultra subscription. If there are certain features that either of you are looking for specifically with widgets, please let us know (you can shoot us a DM!) and we can either guide you to what the Streamlabs equivalent would be or forward that feedback to the product team.
@moonraeeeeee Hey! If you ever feel like giving Streamlabs another go, we’re here and happy to help. We'd just need to know what issue(s) you experienced and our Support Team can assist.
@TafariTV We're sorry to hear you are having issues with your streams! Please reach out to our team here so we can take a closer look for you: streamlabs.com/support
@loss16_ HEy! We replied to your other message so please follow up with that.
Wanted to share that we are going to be performing server maintenance on our United States Central server. We will be rerouting multistream and disconnect protections streams, but you may see higher latency. It should be completed by 6:00 PM CDT.
@loss16_ Hey there. We don't have a system that assigns ticket numbers like this. It would be a 6 digit number. If you cannot find that, please DM us with your email address and we can look it up in our system.
🚨 NVIDIA Broadcast Users 🚨 We are investigating NVIDIA Broadcast missing as an option in Streamlabs Desktop 1.20.7. 🛑 Action: Decline the update for now. 🆘 Already updated? Submit a ticket: support.streamlabs.com/hc/en-us/reque… ℹ️ Latest updates: bit.ly/4a1znFd
@trafficriv @crossclip Due to the nature of the issue, we can't give an ETA but we do hope to have a solution soon!
@ShenRioKuma @streamlabs Sorry that we missed that in the thread. Suggest reaching out to our team at support.streamlabs.com/hc/en-us/reque… so we can gather more information and see what could be causing it.
@TafariTV When using dual output, with YouTube broadcasting to vertical and horizontal outputs; the vertical output has -vertical added to the output title reducing the title limit.
Hello! We would recommend to check your YouTube Title or Description, if using dual output, also make sure the title is 90 characters or less. You may also want to try logging out of Streamlabs Desktop and log back in with YouTube, to ensure updated authentication. If that doesn't resolve the issue, reach out to our support team via a ticket: support.streamlabs.com/hc/en-us/reque…
@Miz_banks We're sorry to hear that! Our support team would be happy to assist you with this. Please submit a ticket through support.streamlabs.com/hc/en-us/reque… or send an email directly to [email protected]
@TafariTV Hi there! TikTok is currently down/having issues for some users in the US, causing this to happen. It isn't anything on our end.
Hey there, We're sorry to hear you're having trouble! Please reach out via our email ticket system for assistance with this. In the ticket, make sure to send us a screenshot of the error message after you clicked "Show details" visible in green at the bottom of the message. It will give us more information on the error. We'd be happy to get this resolved for you! support.streamlabs.com/hc/en-us/reque…
Hello! We are sorry to hear you are having this issue. Make sure your bitrate isn't above Twitch's recommended bitrate of 6000, as some bitrates that are too high might not show video, but audio will usually be heard. You can find their recommended bitrates here: help.twitch.tv/s/article/broa… If you need more assistance, please reach out to our support team via a ticket: support.streamlabs.com/hc/en-us/reque…
@firthunandz92 Hello, we are sorry to hear this has happened. Could you reach out to our support team via a ticket so we can assist you with this. Ticket: support.streamlabs.com/hc/en-us/reque…
Typically this means you need to disconnect and reconnect your Twitch account. You can do that following our guide here: streamlabs.com/content-hub/po… If that still doesn't resolve your issue, please submit a ticket so we can gather additional information and get this figured out: support.streamlabs.com/hc/en-us/reque…
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