Max Caribbean @StreamMaxCA

The one to watch. max.com The Caribbean Joined February 2021

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Max Caribbean @StreamMaxCA

a year ago

@busse1999 Hi, @busse1999! We want to enjoy Max. Please, uninstall the app, clear cache and try again. If you continue need support to verify what happens, please send us a private message and tell us a detail about the situation with a picture. We are available 24/7 for you.

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Max Caribbean @StreamMaxCA

2 years ago

@yohanp_gy Hi there, Yohan! ✌ We're still working for you, help us to check if in all your devices from settings ⚙️ go to Security and location and check that they're in Guyana or other country. We'd like to help you. ^MZ

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Max Caribbean @StreamMaxCA

2 years ago

@yohanp_gy Hi there, Yohan! ✌️ Please verify that all devices on which this message appears are located in Guyana🇬🇾 from settings, also DM us sharing your IP address, you can get it here 👉 whatismyipaddress.com, see you there 👀! ^MZ

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Max Caribbean @StreamMaxCA

2 years ago

@sseracom Great! Now it's time to keep watching your favorite content with Max💙, if you need extra help, let us know, we'll take care of it 😁. ^MZ

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Max Caribbean @StreamMaxCA

2 years ago

@testdmhm Hi, Franco! We'll help you get back to your account in no time. Please try restarting your passoword using the following link: hbom.ax/forgot-password. Additionally, send us by DM your email address and last 4 digits of the card registered on HBO Max. We will be pending. ^GS.

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Max Caribbean @StreamMaxCA

3 years ago

@aedalfonso Hi there, Anna! ✌️ We're glad that you want to be part of HBO Max, we have seen your private message, please DM us on this account, also follow us 😁. See you there! ^MZ

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Max Caribbean @StreamMaxCA

3 years ago

@mschipperheyn Hi there, Marc! ✌️ We've noticed that you're trying to stream in HBO Max, no worries we can help you, please send us a DM with the email address associated with HBO Max, the account holder's name, and the country where you're contacting us from. See you there 👀! ^MZ

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Max Caribbean @StreamMaxCA

3 years ago

@MartinG10393141 Hi, @MartinG10393141! Let's check what's happening with the Apple TV. Please, tell us if you are receiving an error message if it is the case, please send us a picture of it, or tell us more of what happens when you try to watch. We stay in touch. ^CA

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Max Caribbean @StreamMaxCA

3 years ago

@udontknowart Hi there, Ron! ✌️ Lets check this out, please send us a DM with the email address associated with HBO Max, account holder's name and the country where you're contacting us from. See you there 👀! ^MZ

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Max Caribbean @StreamMaxCA

3 years ago

@dani_elle___ Hi @dani_elle___! Let's check what's happening. Please send us a DM, with the name, email and the country you are at. We keep in touch. ^CA

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Max Caribbean @StreamMaxCA

3 years ago

@meilirima Hello, @meilirima! Let's review what happens with the app, please send us a DM your email and country. We will be pending. 😉 ^PG

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Max Caribbean @StreamMaxCA

3 years ago

@elerictronico Hi, Eric! If your device is Roku, please try these steps, please turn off your Roku and disconnect it from power for 30 seconds, restart it and modify your time zone (Home(home button)>Settings>System>Time>Time>Time Zone>Manual Setup>Choose your country), enter HBO Max. ^MA

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Max Caribbean @StreamMaxCA

4 years ago

@Dale_Gonsalves We keep working for you, @Dale_Gonsalves. Please share the OS version of your TV and let us know if this happens on another device. ^AC

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Max Caribbean @StreamMaxCA

4 years ago

@AshDiSi @AshDiSi Please send us the brand model and version of the operating system of the devices where it happens and the version of the application. We are pending. ^PG

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Max Caribbean @StreamMaxCA

4 years ago

@K1ngAl3xand3r Hello, @K1ngAl3xand3r. Thanks for letting us know what you want to see on HBO Max. We will pass this information to the corresponding area. Stay tuned for platform updates. We are for you 24/7.^ SM

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Max Caribbean @StreamMaxCA

4 years ago

@allelitedre_24 Hi, @allelitedre_24 ! We're working to include Amazon devices among the many devices available on which you can enjoy HBO Max. Stay on top of what's new through our official social media accounts. ^SG

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Max Caribbean @StreamMaxCA

4 years ago

@keiranikole Hi, @keiranikole ! Please, let us know in which titles you cannot display english subtitles. ^SG

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Max Caribbean @StreamMaxCA

4 years ago

@n0tdanisamm Hi, @n0tdanisamm ! Please, let us know if you have any issue to display subtitles. ^SG

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Max Caribbean @StreamMaxCA

4 years ago

@QuenchAid_ Hello, @QuenchAid_! We see that you are having problems making the payment of your subscription. Please tell us you are presenting a specific error, through which device you are trying to make the charge. Also, mention us which country you are contacting us from. ^KG