PappaPaws @PappaPaws

Mental Health Content Creator and Educator | Pawsitive and Open Space For All | Business Inquires: [email protected] twitch.tv/pappapaws Canada Joined December 2014

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PappaPaws @PappaPaws

3 weeks ago

@AllThatJu1ce @Twitch @TwitchSupport Would be nice for their security to actually work properly. How you never got email notifications for absolutely nothing? And how you verifying your account took more effort than changing the payment method. Twitch do better!

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LookAtAllThatJuice! @AllThatJu1ce

3 weeks ago

Here's a crazy idea @Twitch @TwitchSupport To prevent payment fraud again, how about removing the option entirely on the twitch dashboard and make it so that if you want to change the payout method, we have to contact twitch support instead and you can confirm who we are in order to make the changes? Since it was your 2FA security that failed, how about you take accountability since it was your system that accepted the hackers information which clearly did not match my records and give me the money that was stolen? In the meantime i have to check my payout method everyday for 30 days in order to give me some sort of piece of mind that my account isn't hacked. @paypal your staff requires more training. To even suggest that i should contact the hackers to get an answer is ignorant, obtuse and just plain idiotic. How can you not have the ability to find out where the money went to when in this day an age, everything we do online leaves a digital foot print? Your company is worth 40 billion dollars and you are basically a safe haven for criminal activity. @djclancy999 I know im not on your mount Rushmore of streamers, but, care to help me out?

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PappaPaws @PappaPaws

3 weeks ago

@ambershee @AllThatJu1ce @Twitch @PayPal @TwitchSupport This isn't the first time this has happened to someone. It has been a reoccurring issue since at least the start of this year and maybe even before then. All cases I have seen have had 2FA enabled which is wild to me.

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PappaPaws @PappaPaws

3 weeks ago

@ambershee @AllThatJu1ce @Twitch @PayPal @TwitchSupport I think you should get an email if you change your payment method. Other websites do it why can't Twitch. Also, it seems 2FA never worked as he never received an email about a successful login. That is where the initial issue starts

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PappaPaws @PappaPaws

3 weeks ago

Am I surprised that @TwitchSupport didn't help again? Not really but it is crazy to me how 2FA enabled and this type of stuff continues to happen. No email notification payment method has changed and no notification that someone has logged into your account. Twitch do better