Dave Vernon @PPFDave
Dave is an award winning industry recognised expert in Contact Centre planning & management; now a Director at The Forum theforum.social Europe Joined July 2010-
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Today my 12 yr son Tim is 41. His life was ended by an IRA bomb, but it helped bring peace to GB, NI & ROI thro @PeaceFoundation. Wendy and I wanted to make Tim’s life have meaning and I think we’ve done so. RIP Tim. Your light shines bright x. Please R/T
Customer Magazine recently interviewed two @NobleSystems experts to get their take on how speech technology has evolved, especially in light of the "COVID effect" in 2020. Read the first part of their insightful interview. #ReshapingCX @AspectSoftware ow.ly/RS2o50EOSuO
Aspect Software Announces Merger With Noble Systems to form Alvaria contact-centres.com/aspect-softwar… #cctr #contactcentre
Aspect and Noble and have become Alvaria. We’re reshaping customer experience with strength and efficiency, all focused on serving our collective enterprise customers. Learn more at alvaria.com. #ReshapingCX
My daughter Lucy who is 11 is donating her lovely long hair for Little Princess Trust. Check out the @JustGiving page and please donate if you can. Thank you! #JustGiving justgiving.com/fundraising/sa…
Go run the numbers on what 1% savings could mean to your organization - calculator certified by @Frost_CC @AspectSoftware blogs.aspect.com/enterprise-ben…
Congrats to our friends at HOIST for their "Responding in a crisis - Best Partnership Solution (Technology)' GOLD win tonight @ecccsa20 @AspectSoftware @WFOColin
Here we go for the ECCCSA awards👍👍good luck everyone👍#ECCCSA
All ready for the ECCCSA awards😎😎good luck to all the finalists👍👍but especially Aspect and our customer Hoist Finance #ECCCSA
Businesses have been challenged to think of imaginative new ways of taking care of their customers through these tricky times. Check out these key trends you can expect to see this year. #CX #CustomerExperience #CustomerLoyalty #ThoughtLeadership go2.aspect.com/tw-article-for…
If your organization has 250+ agents an all-in-one contact center as a service might not be the right fit. Watch this video from #FrostAndSullivan to better understand how an enterprise cloud contact center has the power you need. #ECCC #MoversAndShakers go2.aspect.com/tw-frost-movers
This year has not been without its challenges, we’ve worked together through a unique year and we look forward to the optimism that the coming year will bring. Watch our video to see our messages of thanks from around the globe. #2020 #ThankYou go2.aspect.com/tw-annct-thank…
As new customer experience patterns continue to emerge, companies will need to revamp their customer-centric strategies. Keep reading for five key processes to focus on. #CustomerExperience #CX #ThoughtLeadership lnkd.in/eEhrEzm
New Press Release: At Forrester CX 2020, Aspect Software’s customer BAC Credomatic shares how they increased digital collections by 12%. Read more... #PressRelease #ForrCX lnkd.in/eAUPkAG
Recently contact centres have shifted some or all their agents to a work-from-home model. We highlighted some of these successes in the Resilient Contact Centre webinar series. Want to see more? Watch the full replay. lnkd.in/dtTKgiW
Our agents are a valuable front line resource to help maintain trust with customers. When agents are working remotely, it’s even more important to set them up for success. Here are four ways to do so. lnkd.in/d8JBRec
Please join us for the upcoming webinar, Five Building Blocks to Ensure Business Continuity Amid Economic Uncertainty on 23rd June at 16:00 with Omer Minkara, Principal Analyst, Aberdeen and Ed Berndt, Chief Customer Officer, lnkd.in/djKcSDZ
The new-normal is here. Check out these three tips for future-proofing your customer experience. #CX #BusinessContinuity #CustomerExperience lnkd.in/dAs3zNr
Our customers are at the forefront of the changes brought on by the pandemic and we are right there with them. To support our customers, Aspect Education Services has published supplemental training sessions. Learn more. lnkd.in/d7R9bez
Register now for the webinar Five Building Blocks to Ensure Business Continuity in the Contact Centre Amid Economic Uncertainty, 23rd June at 16:00 with Omer Minkara, Principal Analyst, Aberdeen and Ed Berndt, COO, Aspect lnkd.in/d933sTD
forumalicante @forumalica11757
130 Followers 375 Following No te tomes la vida demasiado en serio. Tómate un tiempo para ti y tu amor al menos una vez 💕
Shuyuan Szeto @NatLindsay4
94 Followers 1K Following I hope I can visit and experience it in person in the future. If you are willing to get to know me better, please add me as a friend and we can chat slowly.
David Vernon @Dimondav2000
3 Followers 176 Following
Johnrunningrees@hotma... @johnrunningrees
2 Followers 27 Following
Bernadette O 🍀🦋 @benji70
2K Followers 3K Following Dream of the day our beautiful country will be free from the shackles of Westminster. Big Celtic fan and other half of @ThomasChizzy64 All views my own
dominic aelberry @domaelberry
246 Followers 448 Following
Sarah Williams @sarahjowilliams
256 Followers 1K Following
mark @Lawrenc46243742
7 Followers 206 Following
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
The Verity Centre @CentreVerity
112 Followers 486 Following High quality boutique contact centre & consultancy, delivering value & innovation, producing exceptional results, giving peace of mind, positively different
Joe O'Brien @PRJoeOB
811 Followers 4K Following Ex-journalist now operating in PR, Communications & Media Relations for Sabio Group. All views my own. [email protected]
Paul Banks - Javelin ... @javelinfounder
201 Followers 2K Following Making Your Marketing Budget Go Further WITHOUT Reducing Quality
sibo @sibo45170122
178 Followers 4K Following
Mark Stewart @MarkStewart101
71 Followers 66 Following Senior Sales Specialist VMWare, Amazon Web Services
Bloom Tech Media @EqubayBloomiCT
509 Followers 3K Following Senior Lecturer@Adigrat University, In the department of Software Engineering. Under the College of Engineering & Technology!
Voicegain @voicegain
120 Followers 572 Following State-of-the-art Speech Recognition based on Deep Neural Network technology. Available in the Cloud or as an Edge Deployment
CX Index @CXINDEX
811 Followers 635 Following Leading Voice of the Customer and data analytics platform. #cx #voc
Nihar Raval @ngtl10
35 Followers 64 Following Information Technology Consultant and Professional having zeal for latest trends on technology
Routeoneconnect @route1connect
293 Followers 2K Following Route One Connect: Specialists in building bespoke conversational AI environments, helping you and your customer connect.
Zing @zingdevs
425 Followers 2K Following Unlock the power of @Twilio's cloud communications platform
MAI Solutions @MAI_Solutions
584 Followers 1K Following We offer business solutions including #fulfillmentsolution #contactcenter #brandedenvironment #integratedmarketingcommunication #warehousing #logistics
Call Criteria @CallCriteria
427 Followers 1K Following Quality Assurance Solutions For Contact Centers. Driven By AI. Verified By Humans.
North East Contact Ce... @ne_cca
320 Followers 961 Following Recognising and celebrating excellence in the North East contact centre industry.#NECCA22 11 November 2022 | The Fed Suite | Gateshead
FAB Solutions - The C... @fabsolutions1
384 Followers 1K Following Contact Centre Transformation | Start with Operational & Employee excellence, sprinkle in useful Technology & Clear process’ for great Customer experience
Empire School of Foot... @Empire_SOF
111 Followers 163 Following Football coaching from 18 months + Based in Airdrie, EK & Lochwinnich, players can train hard, learn and develop through their love of football
Jam Management Consul... @Jam_Management_
776 Followers 2K Following JAM Management are an established recruitment firm delivering services with recruitment verticles. Shall we talk recruitment
Charles Mason @masonherd
100 Followers 391 Following Solutions consultant / manager, virtualisation & cloud focused. I believe building relationships & fully understanding people is key ... and cows rule!
patriciakarenmoore @patriciakarenm4
15 Followers 499 Following
Vxtry Industry Infote... @Vxtryindustry
343 Followers 5K Following Build your brand on a great domain. Register your domain now. Included: email, private registration and SSL. Domains at the best prices with 24.
Gary Smith @Gary_A_Smith
746 Followers 949 Following
Utpal mondal @utpalmondal882
1K Followers 4K Following Utpal Mondal #UX #UI, Love to work, Like to use my creativity. Want to make my client happy. [email protected] https://t.co/65LQQLmwZw
Evan Kirstel #B2B #Te... @EvanKirstel
378K Followers 310K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
Betty Boo @kornhendrie
76 Followers 453 Following loves a laugh and a swim outside. Pro-choice and a happy mum.
Tamara Queva @queva_tamara
117 Followers 579 Following Sr Recruiter at 8x8. I mainly focus on Sales Hiring. I will be Sharing 8x8’s latest updates and My personal views and opinions. #8x8 #Sales #Recruitment #UCaaS
Sadyogi Technology @sadyogi_
129 Followers 1K Following We are a popular IT Company across USA, ASIA, AFRICA. Just hash tag #sadyogi , we will retweet it.
KatrinaMarie @KatrinaOdsinada
92 Followers 268 Following
Jonathan Rapley @JRlookthere
21 Followers 119 Following
Anna Sole @annasoleserra
139 Followers 554 Following Customer Service Manager. Extensive experience as an operations manager Insurance Specialist Passion for technology and customer
chrisroberts @chrisro05068675
2 Followers 189 Following
Merijn te Booij @MerijnGRW
1K Followers 123 Following
Alvaria Inc @Alvaria_Inc
279 Followers 30 Following Alvaria empowers human connection through contact center infrastructure and workforce engagement.
Neil Arrowsmith @neilarrows
113 Followers 608 Following
Directors Club @directorsclubuk
1K Followers 114 Following Directors Club® is an important community of current and future leaders. Membership is by invitation and recommendation.
Longreach Recruitment @Longreachers
380 Followers 489 Following Trusted & Proven Contact Centre Recruiters. We locate, attract & hire the best talent within WFM | WFO ~ Data Analytics ~ Communication Technologies.
NewVoiceMedia (now Vo... @NewVoiceMedia
21K Followers 21K Following This page is no longer updated. NewVoiceMedia is now @Vonage. Follow us for the latest in business communications.
Pact @PACTrecruit
296 Followers 272 Following Pact is a specialist recruiter across Planning, Analytics, Change & Transformation and Operational Excellence within the U.K. customer operations industry.
Paul Turner @paulturner7
137 Followers 235 Following Innovation Lead @Genesys. Experienced Workforce Engagement professional.
HighPeakSSP @HighPeakSSP
430 Followers 141 Following High Peak School & Sport Partnership Forging link: leading the way: improving PE and sport
Julian Evans @_Julian_Evans_
28 Followers 20 Following
Ben Dodd @BenDoddy
36 Followers 83 Following
Steve Tanner @SteveTAspect
31 Followers 86 Following Senior Account Director at Aspect Software, delivering cloud based customer engagement capability to enterprise businesses - it's all about the customer!
Chantelle Newton @chantelle_ukccf
147 Followers 176 Following Editor - Contact Centre Monthly - All views are my own!
ContactCenterWorld @rajwadhwani
5K Followers 4K Following President of https://t.co/09I1KTIfbS The Global Association for Contact Center & Customer Engagement Best Practice Conferences #contactcenter #cx #cc
Richard Aldous @Spicealdous
96 Followers 168 Following
Kristen Pimpini @Kristen_Pimpini
334 Followers 812 Following Husband, father, mountain biker, runner, with an appreciation for good wine and food. Country Director for Twilio Australia & New Zealand.
UKCCF @UKCCForum
811 Followers 245 Following The UK Contact Centre Forum - Networking Events for the Contact Centre Industry across the UK
Kelly Burke @kellyD_twenty20
385 Followers 334 Following 25+ years pursuing excellence for my customers, looking for new destinations and challenges
Keiron Dalton @keysaint
1K Followers 5K Following Sport fan (LFC, Saints RL, 49ers, Lancashire). Love innovation, fintech, cool stuff.
Aspect Australia @Aspect_AUS
142 Followers 412 Following A global leader in customer contact management and workforce optimisation #auaspect
Paul Cooper @Coops32
109 Followers 167 Following Contact centre forecaster and planner by day, family man and foodie/winie by night. All views are my own...
Ben McAdam @BenjyMaxx
102 Followers 668 Following 2019 💙 Dad. 2016 🐾 Frenchie Dad 💜. 2011 Husband ❤️. Lover of Cosmology. Spending the currency of the Universe, Planck by Planck ✨ ✨ ✨(all views are my own)
Tobias Goebel (Unsupe... @tpgoebel
5K Followers 2K Following Tech product marketer by training. Self-driving car instructor for fun (TeslaTobi on YT). Follow to stay on top of my journey to 100% safely driven miles!
Jason Griffin @JasonGAspect
51 Followers 87 Following Your friendly neighbourhood Solutions Consultant at Aspect Software. Interactive Management specialist. [email protected]
Stephen Ball @StephenBallUK
246 Followers 166 Following Views are my own - Wannabe Pro Golfer, just not enough talent
Brainfood @BrainfoodEngage
304 Followers 286 Following Martin Hill-Wilson’s services include customer hubs, customer strategies, masterclasses, webinars, whitepapers, keynotes, chairing & innovation coaching
Jason @jrknowhowccc
222 Followers 177 Following I have now left Knowhow, and have deactivated this account. I can now be followed at @approconsult20 my new business profile
Custserv_Pro @Custserv_Pro
1K Followers 1K Following Sharing the best posts from Customer Service and Customer Experience Professionals. Follow us for top #custserv and #custexp pro news
Dan Brazil @brazilianx
2K Followers 4K Following Helping enterprises reinvent how they engage with their customers @Khoros Dad, husband, percussionist, trails, ultras, whisky
Tony Lama @TheTonyLama
660 Followers 927 Following SVP/GM of Software Avaya, Husband/Fatherof4, Tech Leader, Former @AWS @Twilio Former CRO/CEO
Jeff Toister @toister
7K Followers 1K Following The Service Culture Guide | I help leaders build customer-focused cultures.
Customer Contact Week @CustContactWeek
5K Followers 3K Following The World's #1 Customer Contact Event Series. #CCWVegas | June 22-25, 2026 | Caesars Forum
Dawn Redman @dawnccx
131 Followers 133 Following Happy Grandmother , Mother , Wife , Friend & lover of good wine and conversation
EmberSimon @embersimon
104 Followers 93 Following The experts in customer management improvement and what drives optimum performance. Our proposition is built on ‘Knowing what better is’.
Lyle McLean @LyleMcLean
250 Followers 244 Following European Operations Director. All views are my own.
Joe Gagnon @THPLife
1K Followers 3K Following Thoughts, stories & advice on life, learning, and fitness from a guy who is committed living life at the highest level. “Dream it, Plan it, Practice it, Do it,”
Cnect Wales @cnectwales
3K Followers 2K Following
ContactCentres @contactcentres
4K Followers 501 Following Dedicated to the UK's Contact Centre Industry - Image thanks to Jabra UK
CCW Digital @CCW_Digital
10K Followers 9K Following The #1 Customer Contact Community & Online Research Hub serving 150,000+ members globally💡 📨[email protected]
Sandra Busby @SandraBusby
3K Followers 2K Following CEO @cnectwales.uk, #equality #wales, great #custserv #contactcentres #football #socialmedia @WFSGP
SWCCF @SWCCF1
1K Followers 952 Following Everything you ever wanted to know about Contact Centres. From Social Media to technology, recruitment to retention, best practice to KPI's and beyond.
Directors Club News @DC_Newswire
3K Followers 2K Following Directors Club News is a global news distribution and archiving service operated by Directors Club World.
Stuart Dorman -Sabio @stuart_dorman
895 Followers 41 Following Chief Innovation Officer @ Sabio. On a mission to improve customer service! Father of 3, Love Music and the great outdoors.
Buffer @buffer
917K Followers 54K Following The social media management platform for scheduling, publishing & analytics across every major network. Plan your content calendar in one place. 💙Trends for United States
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