OpenDNS Support @OpenDNSHelp

The official support handle for OpenDNS. Tweet us your questions! Find general OpenDNS info at @opendns, and see our security labs at @OpenDNSLabs. opendns.com San Francisco, CA Joined January 2015

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OpenDNS Support @OpenDNSHelp

10 months ago

@Bor3d_Truck Hello, As we have still not heard back from you we will be marking this ticket as closed, however if you need any further assistance, please reply to this message to re-open this ticket and we'll be more than happy to help you. Best regards,

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OpenDNS Support @OpenDNSHelp

11 months ago

@Bor3d_Truck Hello, We have not heard back from you. Do you require further assistance or can this request be closed? Your reply is appreciated,

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OpenDNS Support @OpenDNSHelp

11 months ago

@Bor3d_Truck Hello, After reviewing this domain ***t[.]co/yLtNJMQ4iZ*** we found that OpenDNS is not currently blocking this domain. --- If you are still having problems with this domain please provide a screen capture of the error message received. --- Thank you,

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OpenDNS Support @OpenDNSHelp

12 months ago

@JL69650311 Hello neither of the domains you mentioned (hsbc.com and hsbc.co.uk) are being blocked. Can you provide a screen capture of the error that you are receiving. Thanks

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OpenDNS Support @OpenDNSHelp

a year ago

@thetweetguy99 @downdetector @OpenDNS Hi Shaun, Thank you for contacting Cisco Umbrella Support. Unfortunately, I am not seeing your email address being associated with an organisation. For security purposes, please confirm the email address that you use to log into the Umbrella dashboard. Alternatively: CC A ...

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OpenDNS Support @OpenDNSHelp

a year ago

@daddywomp @OpenDNS @CiscoUmbrella Hello , Thank you for contacting Cisco Umbrella Support. I am sorry to hear that you're having issues. Please open a support case.

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OpenDNS Support @OpenDNSHelp

a year ago

@fcassia @keepsolidinc @OpenDNS @arielmcorg Hello @fcassia we would need more information the issue you are having. Please open a case with us at support@OpenDNS.com so we can gather more details. This will allow us to better communicate over email.

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OpenDNS Support @OpenDNSHelp

2 years ago

@CiscoUmbrella @LiverAndLetDie @lavanyadeepak @canarabank Hello, thank you for reaching out to us and I'm glad to hear that! If you have further questions or concerns, please open a support case with us through the OpenDNS dashboard. Cheers!

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OpenDNS Support @OpenDNSHelp

2 years ago

@lavanyadeepak @canarabank @CiscoUmbrella Hi! Please open a ticket by emailing us at [email protected] and we can check it out for you!

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OpenDNS Support @OpenDNSHelp

2 years ago

@sunbrightskills @sama Sorry to hear that you're having issues. However, I'm afraid that I do not fully understand your question -- could you please clarify, in greater detail, the problem you're seeing? Your reply is appreciated,

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OpenDNS Support @OpenDNSHelp

2 years ago

@moos3 @OpenDNS Hello - you can check to see if the domain is cached differently in our resolvers here: cachecheck.opendns.com . If you still need help please visit our online community here: community.cisco.com/t5/opendns/bd-…

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OpenDNS Support @OpenDNSHelp

2 years ago

@weems @daniellakrn @acweyand Thank you for contacting Cisco Umbrella Support. Please let us know if you have questions regarding Umbrella. Happy to help you.

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OpenDNS Support @OpenDNSHelp

2 years ago

@Andy_R_Walton @CiscoUmbrella Hello Andy, please reach out to our support team so we can further assist

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OpenDNS Support @OpenDNSHelp

2 years ago

@ImprovMX Hello, Thank you for reaching out. Thank you for bringing this to our attention. Can you please email us at [email protected]? This will allow us to better communicate over email.

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OpenDNS Support @OpenDNSHelp

2 years ago

@MassartNicolas @laquadrature @pbeyssac @OpenDNS Hello, Thank you for reaching out. Thank you for bringing this to our attention. Can you please email us at support@OpenDNS.com? This will allow us to better communicate over email.

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OpenDNS Support @OpenDNSHelp

2 years ago

@caniscanemedith Hello, Thank you for reaching out. Thank you for bringing this to our attention. Can you please email us at [email protected]? This will allow us to better communicate over email.

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OpenDNS Support @OpenDNSHelp

2 years ago

@Doody_Mubaraki Hi @Doody_Mubaraki, Yes, it is supported. This link should help: support.opendns.com/hc/en-us/artic… Feel free to reply back if you have any queries

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OpenDNS Support @OpenDNSHelp

2 years ago

@Fijnweer @cloudfront Hello @Fijnweer, we would need more information the issue you are having. Please open a case with us at [email protected] so we can gather more details.