Kelly Sampson @KellyJSampson

@AmazonHelp Thank you. I’ve gone ahead and completed that form, but honestly I’m so disappointed I simply want a refund & nothing more at this point. I don’t think we should pay for a service when the company is accusatory simply for posting honest - albeit negative - reviews on products.

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Kelly Sampson @KellyJSampson

4 years ago

@amazon We were accused of posting fraudulent reviews. I don’t know what that means, but it compelled me to ask for a refund of my renewed Amazon Prime charge. The response: “we may not reply to future emails.” I’m at a loss for what’s happening here, and just want my refund now. Help!?

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Kelly Sampson @KellyJSampson

4 years ago

@amazon After posting several honest, low star reviews, we were banned from submitting future reviews and all previous ones were deleted. We’ve tried contacting customer service for months and never get a response. Sad that you can/would conceal honest feedback on products.

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Kelly Sampson @KellyJSampson

4 years ago

@amazon Done. Thank you.

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Kelly Sampson @KellyJSampson

4 years ago

@chickgonebad That’s certainly how it seems.

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Kelly Sampson @KellyJSampson

4 years ago

@AmazonHelp My husband and I have both sent emails several times. The last one I sent was early December.

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Kelly Sampson @KellyJSampson

4 years ago

@AmazonHelp We have several times and they haven’t ever responded.

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Kelly Sampson @KellyJSampson

4 years ago

@AmazonHelp I appreciate that but it doesn’t help. We’ve followed those guidelines. Nobody has ever been able to answer the reason behind it. It seems like it’s dishonest.

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Kelly Sampson @KellyJSampson

6 years ago

@UberEats what’s your phone number? I can’t find it anywhere

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Kelly Sampson @KellyJSampson

6 years ago

@Schlotzskys help me! ❤️🙏🏻 #wfhlunchupgrade #entry

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Kelly Sampson @KellyJSampson

6 years ago

@UberEats I just tried you for the first time and it’s past the latest arrival by 30 min and no driver assigned. Food is so cold by now and I’m frustrated