Fitbit Support @FitbitSupport
Support for @fitbit devices in English, Deutsch, Español, Français, Italiano, Svenska, Nederlands, 日本語, and 한국어. Visit https://t.co/mVj5938zSE for more. help.fitbit.com Joined January 2012-
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We've resolved the issue that was impacting some Fitbit services. If you continue to experience issues syncing, please reboot your phone
We've resolved the issue that was impacting some Fitbit services. If you continue to experience issues syncing, please reboot your phone
We're aware of an issue affecting some Fitbit services and are currently investigating. We sincerely apologize for the inconvenience, thank you for your patience!
We heard you, #FitbitFam. We're excited to share updates we're rolling out to the Fitbit app based on your suggestions: 🔋See your battery % 🎉Get motivated with in-app celebrations 👟Keep up your Steps streak 📈Customize your focus metrics Learn more: goo.gle/40CNKcB
We're aware that some customers are experiencing issues with the Fitbit app and we are currently investigating. We sincerely apologize for the inconvenience, thank you for your patience!
We've resolved the issue affecting some iOS users and the Fitbit app should be working as expected. If you're still experiencing issues, please DM us so we can look into it!
We've resolved the issue affecting some iOS users and the Fitbit app should be working as expected. If you're still experiencing issues, please DM us so we can look into it!
We're aware of an issue affecting the Fitbit app for some iOS users and are currently investigating. We sincerely apologize for the inconvenience and thank you for your patience!
We've resolved the issue impacting some Fitbit services and they should be working as expected. If you're still experiencing issues, please DM us so we can look into it!
We've resolved the issue impacting some Fitbit services and they should be working as expected. If you're still experiencing issues, please DM us so we can look into it!
We're aware of an issue affecting some Fitbit services and are working hard to resolve it. Thank you for your patience!
The issue affecting some Fitbit services has been resolved. We appreciate your patience with this.
The issue affecting some Fitbit services has been resolved. We appreciate your patience with this.
We're aware of an issue affecting some Fitbit services and are currently investigating. Thank you for your patience.
Thanks for your patience, Charge 5 devices should be syncing as usual. If you had trouble syncing your device, try again now.
Thanks for your patience, Charge 5 devices should be syncing as usual. If you had trouble syncing your device, try again now.
We're currently investigating a syncing issue impacting Charge 5 users and we hope to have a resolution soon. We apologize for the inconvenience and appreciate your patience.
Happy Holidays!🎄🎁 If you're a lucky recipient of a new Fitbit device, check these steps for help getting set up: bit.ly/2KXghoz. We'll be around if you need any assistance!
Introducing #FitbitCharge5, the action-packed NEW tracker that comes with 6 months of Premium. You’re about to get closer to your goals—but first, see it to believe it ▶️ New and returning Premium users only. T&C apply. Shop now! bit.ly/2W900Va
The issue affecting the Fitbit app has been resolved.
We identified an an issue with fitbit app and are working to fix it. Thank you for your patience!
We identified an an issue with Fitbit app and are currently investigating. We'll provide an update soon.
We resolved an issue that affected today's sleep stages and health metrics data. Sleep stages and other data will appear again tomorrow.
fitbit @fitbit
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@FitbitSupport Je suis ravi, j'ai l'impression (je n'ai pas encore tout vérifié ni parcouru l'intégralité de mon historique) que toutes mes données disparues sont revenues. 👍
@FitbitSupport Je vais tester ce soir. Je n'ai pas testé juste ça sans tout réinitialiser. Je vous dirai si cela fonctionne. Merci à vous
@FitbitSupport Thanks for responding, I got it sorted. Now I have no excuse to not don my most fluorescent spandex and get sweaty…😖 pray for me!
@Fitbit_FR J aime bien j’ acheté une Fitbit à mes 2 enfants
Received great service from Fitbit support. Able to resolve my problem. Thanks! @FitbitSupport
Bit of praise for @FitbitSupport - had a tracker screen stop working in warranty. They walked through troubleshooting steps, then replacement authorised with option to instead get a newer model at a discount. Nice idea to have as an option, although I just went with replace.
Caught @CalRipkenJr's streak with consecutive days of 10,000 steps. Now what? @fitbit
Super impressed with @fitbit customer service - watch broke outside of warranty, they couldn’t replace but still gave me a hefty discount on a new one just because. Prioritising customer loyalty over bottom line profit = brilliant success strategy! Thank you!
There are 2 things I almost always have around my wrist- a hair tie & my @fitbit. 🫶🏻 My hair tie is just in case I need to pull my hair back. My Fitbit helps me count my steps, reminds me to get up & move my body. It also tracks my heart rate & a few other awesome things.
@BarnsleyMoving A gorgeous sunny morning for day 2 of #WhatsYourMove for Harper & Otis @MapplewellSch @MapplewellPSRec @MPSClass8 2,000 steps done by 9am @fitbit