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Eastlink Support @EastlinkSupport

Welcome to our support channel. We’re here Mon-Fri 8am-9pm AST. Wknds 9am-5pm. For 24x7x365 Tech Support 1-888-345-1111. Get to know us better here: @Eastlink my.eastlink.ca/customersuppor… Halifax, Nova Scotia Joined July 2010
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Eastlink Support @EastlinkSupport

a month ago

This will take several hours. We hope to have service restored through the day tomorrow. We appreciate your patience and understanding. 2/2

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Eastlink Support @EastlinkSupport

a month ago

We are aware of a service disruption affecting customers in Fairview Alberta due to an issue with network equipment. We are deploying repair equipment and our crews to get service back up and running as quickly as we can. 1/2

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Eastlink Support @EastlinkSupport

2 months ago

We’re aware of a service disruption on Manitoulin Island, including Little Current, Mindemoya & Gore Bay, due to a third party fire affecting our network. Our crews are onsite to repair as soon as it’s safe. We hope to have service back up this evening. Thanks for your patience.

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Eastlink Support @EastlinkSupport

4 months ago

More messy weather, bringing a mix of snow, rain & high winds is headed to parts of Ontario and Atlantic Canada this weekend. Our teams are monitoring and ready. Charge your devices and stay safe.

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Eastlink Support @EastlinkSupport

4 months ago

This time of year brings plenty of messy weather our way like the stormy mix expected in parts of Atlantic Canada tomorrow. Our crews are preparing and ready to respond. Charge your devices and portable battery packs, and put them in power save mode. canadatelecoms.ca/wp-content/upl…

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Eastlink Support @EastlinkSupport

4 months ago

Parts of Atlantic Canada are expected to see the first stormy winter weather of 2024 this weekend. Our teams are ready to respond if there are impacts to service. Remember to charge your devices and switch on power save mode if affected by a power outage. ow.ly/xzg150QoaCz

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Eastlink Support @EastlinkSupport

8 months ago

2/2 Our crews are working as quickly as they can wherever it is safe to continue repair and restoration efforts. We will provide updates throughout the day, including here my.eastlink.ca/hurricane-lee

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Eastlink Support @EastlinkSupport

8 months ago

1/2 As the storm makes its way out of Atlantic Canada, we continue to assess impacts caused by downed trees, poles and lines and power outages.

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Eastlink Support @EastlinkSupport

8 months ago

3/3 We’ll provide an update once the storm subsides and we have a better understanding of the scope of its impacts. Please continue to stay safe. For updates, please visit my.eastlink.ca/hurricane-lee

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Eastlink Support @EastlinkSupport

8 months ago

2/3 As conditions improve, our crews can begin assessing impacts to get affected customers back up and running wherever it is safe to do so as quickly as we possibly can.

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Eastlink Support @EastlinkSupport

8 months ago

1/3 Lee continues to surge its way across parts of Atlantic Canada. We’re working closely with EMO, NS Power and other key partners.

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Eastlink Support @EastlinkSupport

11 months ago

2/2 Our team is working on a solution to get TV services back up in the coming days for as many of these customers as safely and quickly as we possibly can. We appreciate your continued patience. Please keep safe.

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Eastlink Support @EastlinkSupport

11 months ago

1/2 Some TV customers in the Shelburne area may be experiencing an interruption to their TV service due to wildfire-related damage to our network.

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Eastlink Support @EastlinkSupport

11 months ago

Our teams continue to assess impacts to our network and make repairs in areas we have been able to access, as safely and quickly as possible. If your power has returned but your services have not, please either DM us here or call us at 1-888-345-1111.

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Eastlink Support @EastlinkSupport

11 months ago

As we gain access to some of the wildfire-affected areas in Nova Scotia our teams are beginning to assess damage and are ready to get started on network repairs wherever it is safe to do so. We will update here: my.eastlink.ca/customer-suppo…

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Eastlink Support @EastlinkSupport

11 months ago

2/2 To the firefighters, emergency and support teams who continue their tireless work to fight these fires, we thank you. Keep safe.

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Eastlink Support @EastlinkSupport

11 months ago

1/2 As wildfire-affected areas become safe to access in Nova Scotia, our teams are ready to assess impacts and get started on network repairs. We have redeployed resources from other parts of the province and have additional resources on standby.

EastlinkSupport Profile Picture

Eastlink Support @EastlinkSupport

11 months ago

Our crews are working hard to address fire-related impacts to services in the Shelburne area wherever we can safely do so. Thank you for your continued patience. Please stay safe.

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Eastlink Support @EastlinkSupport

11 months ago

Our thoughts continue to be with those impacted by the wildfires in NS. To help support customers in evacuation areas, we are automatically removing data limits and waiving all mobile data overage charges effective immediately through to the end of June.

EastlinkSupport Profile Picture

Eastlink Support @EastlinkSupport

11 months ago

Our thoughts continue to be with those impacted by the wildfires in NS. To help support customers in evacuation areas, we are automatically waiving all mobile data overage charges effective immediately through to the end of June.

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