The DFS Customer Care team is here to help Mon-Fri 8am-6pm, Sat-Sun 9am-5pm. Please note that @DFSCare is the only official DFS Customer Services account on X.dfs.co.ukJoined June 2014
@shuaib_mbd We are sorry to hear you are experiencing a delay with your order. We can see this has been raised with the relevant department and you will be contacted to discuss your concerns further. Thanks, DFSCare
@ndeepakp Hello Deepak, thanks for reaching out. If you need any assistance pop us a DM with your ordering details, further information about the issue and we’ll be able to help you with this. Thanks, DFSCare
@GreatShotVideo@DFS Unfortunately we don't have a Whatsapp number. You can send us a DM via Facebook or Instagram and we can help you with your query. Thanks, DFS Care.
@GreatShotVideo@DFS I am really sorry we have not yet received your DM, if you are having any issues please send us a DM via another social media platform and we would be more than happy to assist. Thanks, DFS Care.
@GreatShotVideo@DFS Unfortunately, we are unable to confirm your details via public comment I am really sorry. If you could send us a DM and we would be more than happy to assist you. Thanks
@LenaMNolan We are sorry if you are unable to DM us Lena, please message us via a different platform if possible so that we may look into this matter for you. Thanks, DFSCare
@LenaMNolan Hello Lena, I am really sorry hear about the concerns you have raised. If there is anything you need help with, please pop us a DM and we would be more than happy to assist. Thanks, DFSCare
@srichardson99 Hello, hope you’re well and we are very sorry to hear of the concerns you have raised with your order. If you want to pop us a DM with the issue and the ordering info, we can take a look into this for you. Thanks, DFSCare
@CGarboid Hi Paul, if you are unable to DM us via this platform please contact us via a different channel with the ordering information as we will require the details to assist you further. Thanks, DFSCare
@bonnielass100 If you're having trouble messaging us on here, the team are also available via Instagram and Facebook. Our customer service line is also 0333 9999 777. Thanks, DFSCare
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