Coinbase Support @CoinbaseSupport
Official @Coinbase Support Account. Account concerns? Please DM. Do not post private info publicly. help.coinbase.com Joined June 2014-
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We are experiencing high support volume and response times may be greater than 48 hours. Please check our Help Center (help.coinbase.com) for solutions and access to our Virtual Assistant or our Status Page (status.coinbase.com). Your support request is important to us…
Customer transactions have fully recovered, we will continue to monitor activity. Advanced Trade API users may continue to see increased throttling while we experience increased trade volume.
Customer transactions have fully recovered, we will continue to monitor activity. Advanced Trade API users may continue to see increased throttling while we experience increased trade volume.
We are seeing recovery in customer transactions. Advanced Trade API users may see increased throttling while we experience increased trade volume.
We are seeing recovery in customer transactions. Advanced Trade API users may see increased throttling while we experience increased trade volume.
We are aware that some users may be experiencing errors when transacting. Our team is investigating this issue and will provide an update shortly. Your assets are safe.
We have issued a fix which remediated the display issue impacting customer account balances and latency across Coinbase.com. We appreciate your patience.
We have issued a fix which remediated the display issue impacting customer account balances and latency across Coinbase.com. We appreciate your patience.
We appreciate your patience. We're beginning to see improvements in latencies and completed transfers. Rest assured your funds are safe.
We appreciate your patience. We're beginning to see improvements in latencies and completed transfers. Rest assured your funds are safe.
We are aware some users may experience increased latency across Coinbase.com and a few users may see intermittent zero balance. Rest assured, your funds are safe. Our team is investigating this issue and will provide an update. Trading is not impacted at this time.
All customer sends, withdraws and deposits have been restored on Coinbase.com. Thank you for your patience.
All customer sends, withdraws and deposits have been restored on Coinbase.com. Thank you for your patience.
We are aware that some customers may be experiencing failed sends, withdraws or deposits across Coinbase.com and degraded performance across trading. Rest assured your funds are safe. You can track this incident at status.coinbase.com
All customer account balance display issues have been restored on Coinbase.com. Thank you to all of our customers for your patience today.
All customer account balance display issues have been restored on Coinbase.com. Thank you to all of our customers for your patience today.
All services on Coinbase.com have been restored. Very few customers may still see an inaccurate balance on their account. Our team is working on resolving this display issue for these users.
All services on Coinbase.com have been restored. Very few customers may still see an inaccurate balance on their account. Our team is working on resolving this display issue for these users.
We are starting to see Coinbase.com activity normalizing. We will continue to monitor our systems and provide updates.
We are starting to see Coinbase.com activity normalizing. We will continue to monitor our systems and provide updates.
We continue to see improvement in customer trading. Customer login has recovered & we’re seeing intermittent improvements in sends. Due to continued heightened traffic customers may still see errors in receives & with some payment methods. Rest assured your funds are safe.
We continue to see improvement in customer trading. Customer login has recovered & we’re seeing intermittent improvements in sends. Due to continued heightened traffic customers may still see errors in receives & with some payment methods. Rest assured your funds are safe.
We appreciate your patience. We’re beginning to see improvement in customer trading. Due to increased traffic, some customers may still see errors in login, sends, receives and with some payment methods. Rest assured your funds are safe.
We appreciate your patience. We’re beginning to see improvement in customer trading. Due to increased traffic, some customers may still see errors in login, sends, receives and with some payment methods. Rest assured your funds are safe.
We are aware that some users may see a zero balance across their Coinbase accounts & may experience errors in buying or selling. Our team is investigating this & will provide an update shortly. Your assets are safe. You can track this incident at status.coinbase.com
We’ve resolved the new wallet / existing wallet errors customers experienced earlier today. Balances are now displaying correctly. We apologize for any inconvenience this may have caused.
We’ve resolved the new wallet / existing wallet errors customers experienced earlier today. Balances are now displaying correctly. We apologize for any inconvenience this may have caused.
We’ve implemented a fix and are seeing improvement - we’ll provide another update once we’ve confirmed the issue is resolved.
We’ve implemented a fix and are seeing improvement - we’ll provide another update once we’ve confirmed the issue is resolved.
We have officially resolved the issue and customers should no longer be experiencing issues. We apologize for any inconvenience.
We have officially resolved the issue and customers should no longer be experiencing issues. We apologize for any inconvenience.
Brian Armstrong @brian_armstrong
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@CoinbaseSupport Thanks coinbase :-) I have been using coinbase and their VISA debit cards (SHIFT & coinbase), for years. 🙃
@CoinbaseSupport Had to wait for about a day or so but good to have the access back. Support was very responsive. Thanks!
@jk_seriouslyjk @brian_armstrong @coinbase @coinbaseSupport Hi - I work at Coinbase on Pro and Advanced Trade. Can you say more about "lost funds"? DM's are open.
@cwtony89 @jk_seriouslyjk @brian_armstrong @coinbase @coinbaseSupport @krakenfx Say more about the complexities and what you'd like us to fix. DM's are open. Advanced Trade fees are here: coinbase.com/advanced-fees
@CoinbaseSupport Hi, the issue has been resolved! I was able to access these funds via the newly launched USDC polygon web 3 wallet. Thanks for the help.
@FriduwulfTV @wickedbirdeth @Apple @CoinbaseWallet @opensea hey Fridu, this issue should now be resolved. If you're still experiencing any issues, please feel free to shoot us a DM!
Whenever turbulence hits the crypto industry, it is an important moment for individuals to consider where and how they store their assets, and the role of self-custody wallets like Coinbase Wallet.🧵
When it comes to crypto, it’s not what you say. It’s what you do.
@brian_armstrong Just went through onboarding and it’s probably the best experience I’ve seen in Japan (better than Stripe or Rakuten!) Nitpick: You should pre-fill addresses from postal code. This is the experience people are used to here in 90% of address forms.
@CoinbaseSupport Hey @CoinbaseSupport I just want to say thank you for helping and assisting in getting my problem resolved. The problem was that my bank doesn’t allow me to instantly withdraw over $10K onto my debit card. It wasn’t anything wrong with coinbase but it was on my bank’s end. Thanks
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Just bought $SOL on @CoinbaseIndia with UPI. What a seamless experience it was! 😍
Chalo shuru karein! That’s how you say “Come, let’s get started!” in Hindi and that’s our guiding light as we work to serve and grow the crypto and web3 community in India. Learn more 👇 blog.coinbase.com/namaste-india-…