CSIA @CSIA_AU
CSIA is the country’s leading independent customer service organisation. See the world through a customer lens. #customerservice csia.com.au Sydney Joined October 2013-
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Subscribe to CSIA's free mailing list to receive our monthly newsletter and quarterly e~magazine. Subscribe here: bit.ly/2WFbrVq #news #focus #thelens
Who will you be recognising for service excellence this year? The 2024 Australian Service Excellence Awards are open for nominations and close on 31 May 2024. To find out more please visit us: bit.ly/2YtpOKQ #ASEA2024 #awards #cx #customerservice
CSIA spoke to Head of Contact Centres, Nicole McCarthy about how ICSS is supporting Sydney Water to deliver world class customer experiences. Read the full article here: bit.ly/3PCxnZj
Todd Gorsuch from Customer Science Group has prepared his highlights and summary of the presentations from the 2024 CX Showcase and you can read these now and see all the pictures from the event on CSIA's website. bit.ly/3TKFi8n
CSIA and Customer Science Group are pleased to advise that the full photo gallery from CX Showcase 2024 is now available for you to view. See the full picture here: bit.ly/43LVVVJ #cxshowcase #ASEA2024 #cx
CSIA spoke to our 2023 Australian Service Excellence Awards winners about their experience in winning and their thoughts on customer service excellence. In this article we speak to Robert Kent, Customer Service Professional of the Year bit.ly/3TzfLyC
CSIA's monthly newsletter - The LENS is out today. Read now: bit.ly/4adca0l
CSIA and Customer Science Group thank all our event partners for supporting us to bring you CX Showcase 2024. #cxshowcase #cx #customerexperience
Last month CSIA launched the 2024 Australian Service Excellence Awards program with a webinar hosted by our Executive Director, Jeremy Larkins and CX thought-leader Luke Jamieson. This webinar is now available to view here: bit.ly/3VxBKbZ #ASEA2024 #awards
Join CSIA's free mailing list to receive our monthly newsletter and quarterly e~magazine. Subscribe here: bit.ly/2WFbrVq #news #focus #thelens
The latest issue of CSIA's magazine - FOCUS was released last week. You can read online here: bit.ly/4ccOdYl
CSIA is delighted to announced that Eric Peterson Head of Member Experience, Retention and Loyalty at HCF will be presenting at CX Showcase 2024. Find out more here: bit.ly/3tQ9K7O #cxshowcase #cx #hcf
CSIA's online training portal brings our Certified customer service training programs to you as self-paced learning courses empowering your mindset, skills and decision making in customer service, complaints management and service leadership. bhttps://bit.ly/2RxTvcN
CSIA's monthly newsletter - The LENS is out today. Catch up on all the latest from CSIA including upcoming events and the Australian Service Excellence Awards. Read it here: bit.ly/3TgaugA #csia #news #ASEA2024
The Customer Service Institute of Australia invites you to join our free mailing list to receive our monthly newsletter and quarterly e~magazine. Subscribe here: bit.ly/2WFbrVq #news #focus #thelens
We delighted to announce that Silver Battikha, Customer Experience Manager from the two-time Australia Service Excellence Awards team at Jaybro will be speaking at CX Showcase 2024. Find out more here: bit.ly/3tQ9K7O #cx #cxshowcase #jaybro
It's not too late to register and join our free webinar launching the 2024 Australian Service Excellence Awards (ASEA) program. - Thursday, 22 February 2024 - 12pm ~ 1pm We look forward to seeing you there: bit.ly/46YCcCi #ASEA2024 #customerservice #awards
We are delighted to announce that the 2024 Australian Service Excellence Awards Gala Dinner will be held on 24 October 2024 at the magnificent new Ritz Carlton Hotel in Melbourne. Tickets will go on sale in June. #ASEA2024
Our Certified Business Relationship Management (CBRM) program will be delivered as a public training workshop in our virtual classroom on Wednesday 17 April 2024 from 9.30am - 4.30pm Find our more here: bit.ly/41mBcGS #certified #training
CSIA is delighted to announce that Mr Sal Petroccitto OAM, Chief Executive Officer of the National Heavy Vehicle Regulator (NHVR) will be speaking at CX Showcase 2024 in Sydney on 21 March 2024 Please register or find out more here: bit.ly/3tQ9K7O #cxshowcase #NHVR
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