CCW - The voice for water consumers @CCWvoice
Whether it's help with your bill, resolving complaints, or ensuring fair treatment from your water provider, we've got your back! ccw.org.uk England and Wales Joined February 2010-
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🚨 NEW PODCAST 🚨 It's a West Coast special on the podcast this week as the team chat to a British-born California resident all about his one-man mission to reduce household water waste 🇺🇸 Listen to the full episode here: orlo.uk/hrKvZ 🎧
Our CEO @drmikekeil is looking forward to speaking at this year's @UtilityWeek Live 🌟 Join us as he discusses the latest trends and challenges in the utilities sector. #UtilityWeekLive orlo.uk/Zr2YG
Have you considered switching to a water meter? For some households it can be the simplest way to save money and water companies will usually give you 2 years to trial one. Use our water meter calculator to see if you might save orlo.uk/ZpmUA
Did you know that water companies offer useful water saving products and advice which can help you save water, energy and money? Browse our website for your local water company to see what they have available: orlo.uk/7jQci
We've launched a new season of our podcast 'Waterfall' by delving into two water efficiency campaigns designed specifically for faith-based communities by @SthStaffsWater. Listen here 👇 orlo.uk/gLcLb
Our head of company engagement Cath Jones spoke to @BBCSurrey about Thames Water’s £30 gesture of goodwill to customers affected by last November’s supply outages in parts of Guildford and Godalming.
#GoTap because it's better for the environment than bottled water Tastes pretty good too. Did you know, sticking a covered jug of tap water in the fridge can improve the taste even further? Give it a go today.
You can save water and reduce your energy costs without having to make big lifestyle changes. Click the link for a handy list of tips to help you get started. orlo.uk/59mGP
Happy Eid to all who celebrate 🌙 We're kicking off a brand new season of ‘Waterfall’ by spotlighting two faith-based water saving campaigns ran by @Southstaffswater. Listen to the full episode here 👇 orlo.uk/twJdR
Our new #CustomerSpotlight research with @Ofwat reveals the vast majority of people do not trust water companies to do what's right for the environment. Find out more about what customers told us about water companies and the services they provide orlo.uk/wIHug
New season of Waterfall coming on Friday with great guests lined up! In the meantime check out past episodes of Waterfall here: ccw.org.uk/podcast
New season of Waterfall coming on Friday with great guests lined up! In the meantime check out past episodes of Waterfall here: ccw.org.uk/podcast
Have you seen our review of water companies' plans for investment, service levels and bills for the next five years? We explored each each plan in detail and came up with 10 recommendations for the regulator to consider ahead of its draft decisions in June orlo.uk/HElVf
With so many household bills rising this month, it’s even more vital not to miss out on the support your water company has to offer
With a brand new season of our water-saving podcast ‘Waterfall’ just around the corner on Friday 12th April, we wanted to extend our thanks to all the fantastic guests we welcomed as part of our third season 👏 Catch up on all the episodes here: ccw.org.uk/podcasts/ 🎧
If you had an issue with your water pipes such as a leak would you know what to do or who was responsible for the repair? Visit our website to find out more: orlo.uk/BQJLQ
Worried about the April hike in water bills? Our Senior Leader for Social Policy Andy White explains one of the key ways low-income households can secure help from their water company
⏰ One month until the #BigRiverWatch! Between 3rd-6th of May, we're inviting everyone in the UK and Ireland to spend just 15 minutes of their bank holiday weekend helping us gather crucial data on #river health. ➡️ theriverstrust.org/big-river-watch #stateofourrivers #togetherforrivers
Watchdog Ofwat and the Consumer Council for Water said the firm "failed" residents in 12,700 homes in Goole yorkshirepost.co.uk/news/people/yo…
Today we have published joint research with @Ofwat which examines how @YorkshireWater handled an incident in Goole where residents experienced water supply issues due to a burst pipe at a water tower. Read the full report{ orlo.uk/SnpUZ
All water companies have social tariffs and other support schemes to help ease the burden if you’re struggling to afford your bill. Don’t suffer in silence - take a look at our advice pages ccw.org.uk/save-money-and…
All water companies have social tariffs and other support schemes to help ease the burden if you’re struggling to afford your bill. Don’t suffer in silence - take a look at our advice pages ccw.org.uk/save-money-and…
Water UK @WaterUK
14K Followers 1K Following We represent water companies to ensure that customers receive high quality tap water at a reasonable price and that our environment is protected and improved.Nathan @RichardsonNath
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37K Followers 2K Following Welcome to Yorkshire Water's news & campaigns account! If you need help with a billing, water or wastewater query, please tweet @YWHelp.Severn Trent @stwater
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🚨 NEW PODCAST 🚨 It's a West Coast special on the podcast this week as the team chat to a British-born California resident all about his one-man mission to reduce household water waste 🇺🇸 Listen to the full episode here: orlo.uk/hrKvZ 🎧
Social Media Assistant @CCWvoice Based in #Birmingham Click here to apply: ow.ly/FVN150Rj38J #BrumJobs #SocialMediaJobs
Consumer Relations Advisors @CCWvoice Based in #Birmingham Click here to apply: ow.ly/aWc750Rj2Ue #BrumJobs #CustomerServiceJobs
Here’s a look at our current water resource position. The wet weather at the start of the year has put us in a good position as we head into spring. Make the most of any April showers by installing a water butt ready for gardening season.
@CCWvoice @stwater @CCWvoice @stwater @WolvesCouncil @ITVCentral yes I will be making a complaint
Customer trust and satisfaction in water companies falling in latest @Ofwat and @CCWvoice research: watermagazine.co.uk/2024/04/11/cus… #waterindustry #wastewaterindustry
New season of Waterfall coming on Friday with great guests lined up! In the meantime check out past episodes of Waterfall here: ccw.org.uk/podcast
With a brand new season of our water-saving podcast ‘Waterfall’ just around the corner on Friday 12th April, we wanted to extend our thanks to all the fantastic guests we welcomed as part of our third season 👏 Catch up on all the episodes here: ccw.org.uk/podcasts/ 🎧
The water sector’s understanding of how we use water at home relies heavily on self-reported data - little is known about how accurate this is. @tomclarkson15 worked with @CCWvoice to conduct an observational study using motion-sensitive cameras. bit.ly/3IKDZ3W #research
⏰ One month until the #BigRiverWatch! Between 3rd-6th of May, we're inviting everyone in the UK and Ireland to spend just 15 minutes of their bank holiday weekend helping us gather crucial data on #river health. ➡️ theriverstrust.org/big-river-watch #stateofourrivers #togetherforrivers
Watchdog Ofwat and the Consumer Council for Water said the firm "failed" residents in 12,700 homes in Goole yorkshirepost.co.uk/news/people/yo…
It's #flashback time to 2 years ago today with a Recruitment Video for consumer water charity @CCWvoice. Here's a little sample! #charity #birminghambusiness #bham #videoproduction #waterconsumers
Today marks seven years since the non-household water market opened to business customers! We've seen great progress in this time and are looking forward to working with trading parties and our stakeholders as we continue to drive improvements for customers!
Thanks to @MartinSLewis for giving @CCWvoice a shoutout on The Martin Lewis Money Show last week! We recently created this animation which explains all the ways in which CCW can help those who need it most. #publicsector #animation #waterbills
We are thrilled to be partnering with @CCWvoice , the consumer body for water, to further grow #WUN as we continue to build a community of women to connect & support one another across the sector Find out more about @CCWvoice & all our partners thewun.co.uk/about/meet-the… #water
We’re pleased to see @UKRegulators @TheFCA, @Ofcom, @Ofwat and @ofgem emphasising the importance of firms proactively supporting customers facing debt collection and the benefit it can have to customer outcomes 🤝 1/2
UKRN has continued to work closely in collaboration with four of our members – the @TheFCA , @Ofcom , @Ofwat and @ofgem as part of our cost of living working group. ukrn.org.uk/cost-of-living…
@CCWvoice review of water companies’ 2025-30 business plans: ccw.org.uk/publication/cc… 'The PR24 investment programme is massive. But it must be deliverable and it must get delivered. Customers must see tangible improvements for their money.'
Always love the complications (straight to the best bits). Check out season three's highlights...
With a new season of 'Waterfall' imminent, the hosts have reflected on S3 and picked some of their best moments. Featuring: - @moorsforfuture on the power of blanket bogs 🪵 - The lid up/down debate 🚽 - @thameswater on leaks + more! 🚰 Listen here 👇 orlo.uk/gt9ZB
CCW publishes review of water companies’ business plans for 2025-2030... watermagazine.co.uk/2024/03/15/ccw… #waterindustry #wastewaterindustry #watermagazine @CCWvoice