BASIQ AI & BD @BASIQ_AI

Joined June 2011

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BASIQ AI & BD @BASIQ_AI

2 weeks ago

@AWSSupport I do have an acocunt but the support -center was not that helpful.

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Hi @awscloud, I’m trying to contact AWS customer support but I cannot find a working support email address. Could you please share the correct and active customer care email or direct me to the proper support channel? Thank you.

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BASIQ AI & BD @BASIQ_AI

3 weeks ago

Closing tickets without fixing the issue or communicating with the customer is unacceptable. Customers deserve proper support, timely follow-up, and genuine resolution of reported faults.

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BASIQ AI & BD @BASIQ_AI

3 weeks ago

My entire monthly subscription is almost over, yet I have not had a stable internet connection. I am still waiting for a field technician to visit and resolve the problem, with no clear timeline or updates.

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BASIQ AI & BD @BASIQ_AI

3 weeks ago

@AIRTEL_KE @ Your customer support for 5G Home Broadband is frustratingly ineffective. Every time I report an internet issue, a ticket is raised and I'm told that someone will follow up.

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BASIQ AI & BD @BASIQ_AI

3 weeks ago

This has left me confused, as it is difficult to determine which information accurately reflects the company's official policy and how I should proceed. I would appreciate clarification and consistent guidance on this matter.

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BASIQ AI & BD @BASIQ_AI

3 weeks ago

@MogoAutoLtd @MogoAutoLtd I have contacted customer care five times over the past two days and have also received a call back from your team. Unfortunately, each interaction resulted in different advice, instructions, and interpretations of the policy for the same issue.

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BASIQ AI & BD @BASIQ_AI

3 weeks ago

@MogoAutoLtd I have contacted customer care five times over the past two days and have also received a call back from them. Unfortunately, each interaction resulted in different advice, instructions, and interpretations of the policy for the same issue.

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BASIQ AI & BD @BASIQ_AI

a month ago

This clearly shows there is no effective mechanism for collecting and updating real-time road data from the ground in Kenya.

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BASIQ AI & BD @BASIQ_AI

a month ago

This affects both drivers and riders every day. Drivers are forced to use much longer alternative routes while fares are still calculated using non-existent roads, leading to losses in time and fuel. Riders also become frustrated when trips are delayed or routes appear incorrect.

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BASIQ AI & BD @BASIQ_AI

a month ago

@Uber This is just one example showing how much Uber Nairobi is out of touch with the reality on the ground. This particular roundabout road was closed more than a decade ago, yet the Uber GPS still uses it to calculate fares and guide drivers to destinations.

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BASIQ AI & BD @BASIQ_AI

a month ago

. ke.sportpesa.com/goal-rush/refe… betspinner-cdn.ke.sportpesa.com/freetoplay/278…

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BASIQ AI & BD @BASIQ_AI

2 months ago

Buying a car shouldn’t be a gamble. Hidden damage. Mileage fraud. Costly surprises. BASIQ AI helps you see what’s not visible before you pay. Stop guessing. Verify first. #BASIQAI #UsedCars #CarBuyers

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BASIQ AI & BD @BASIQ_AI

2 months ago

BASIQ AI is your ultimate vehicle verification system before you commit your hard-earned money to a car purchase.

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BASIQ AI & BD @BASIQ_AI

2 months ago

True free speech would mean speaking without fear or calculation. But in reality, most speech is filtered through risk. What we see online—especially from self-proclaimed defenders of free speech—is often selective expression, shaped by what is safe rather than what is true.

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BASIQ AI & BD @BASIQ_AI

2 months ago

@Uber Additionally, the current support system does not provide a reliable channel to address real-time system failures or operational issues. This leaves drivers without effective assistance when critical problems occur, making day-to-day operations increasingly difficult.

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BASIQ AI & BD @BASIQ_AI

2 months ago

@Uber The inaccurate routing often directs drivers through longer, high-traffic routes, while more efficient and legally viable alternatives are ignored. This results in increased trip times, frequent ride cancellations, and dissatisfaction from riders.

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BASIQ AI & BD @BASIQ_AI

2 months ago

@Uber Lack of real-time human support, an outdated GPS system, and a rigid, pre-programmed app interface are creating significant challenges for drivers in Nairobi.