Liow, Zen Pin ( Zen ) @zenpin
Building next generation businesses | Pay it forward - give back to community ey.com/en_gl/services… Hong Kong Joined June 2009-
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Singapore’s CEOs are prioritizing investments in AI to build resilience, with sustainability taking a backseat as companies focus on other boardroom priorities. Read the global report: go.ey.com/457QVKA #CEO #BetterWorkingWorld
Find out more on how retailers can increase trust in new GenAI solutions within the organization and on the consumer front. go.ey.com/4d8hPH4 #BetterWorkingWorld #TransformingRetail ey.smh.re/3Pqb
How Gen AI governance framework can help build trust in tomorrow’s tech ey.smh.re/3KDb
New Concentrix research shines a light on what’s needed to train, coach, and manage your trust and safety teams—and it’s not like the rest of your business. Learn more: ow.ly/m64H103E0ew #trustandsafety #contentmoderation #metacognition #wellness
Web3 is more than just a techy buzzword— it's the future. The traditional challenge of being “everywhere all the time” is out the window. Learn how Web3 can improve your brands #CX & strategy. ow.ly/caPQ103E0ef
Digital CX strategy is no longer just a possibility, but fundamental to an organization's success. Read what Doug Anderson, Strategic Solutions Director, has to say on #CX: ow.ly/7Hy5103E0e0
Did you know that you can further enhance customer experience by enabling secure payments over messaging? With #Concentrix XP Messaging, you can accept mobile payments for goods and services – it’s easy, secure, and just a click away! Learn more: ow.ly/Iczk103k6gl
For many brands, remote working is here to stay. The right model, whether, it be WFM, hybrid or in-person workplaces, depends on each organization’s goals and nature of business,- it doesn’t have to be a one-size-fits-all approach! Read more: ow.ly/Zmhg103k6gh
Leverage your brand's growth with customers by improving #CX for today's digital marketplace. Learn how a leading manufacturer went from feeling neglected to feeling protected all from transforming their technology evolution. ow.ly/f3ag103k6ga
Are you ready to get a glimpse into the future of 2022? Here are 11 predictions for this year and the future of work. Understand how you can revolutionize your brand and stay ahead of your business needs.
Wishing all our staff and clients a very happy holiday season and an amazing new year! 🎉
Connected car services need connected customers! Customers want to be connected to new features in exchange for their data- learn about the connected car opportunities auto manufacturers need to focus on for the greatest ROI: ow.ly/gCGe1037m4Z
Enhance your brand's agility, efficiency, & scalability to support customers during peak times. Our comprehensive solutions deliver exceptional retail experiences for your customers at every touchpoint & make shopping easy and personalized! Learn more: ow.ly/hTUB103bYb8
I am incredibly excited to announce our agreement to purchase PK. The culture, team and work is world class. It allows us to be even more disruptive in the marketplace delivering digital solutions. #differentbydesign
Today we announced the acquisition of @thePKGlobal a leading global CX design engineering company, & together we'll deliver digital transformation, exceptional #CX, at scale. We can’t wait to welcome 5k new highly talented staff to the Concentrix family. ow.ly/pOrr50GTe9H
Welcome to the #Concentrix family, @thePKGlobal 🎉!
Today we announced the acquisition of @thePKGlobal a leading global CX design engineering company, & together we'll deliver digital transformation, exceptional #CX, at scale. We can’t wait to welcome 5k new highly talented staff to the Concentrix family. ow.ly/pOrr50GTe9H
Journeys aren't created; they're discovered. Customer Journey management is designed to improve the end-to-end experience in an agile way. Learn more about how your brand can ensure exceptional #CX with real-time engagement: ow.ly/6lug1037lWZ
Ready to move beyond traditional interactions with customers? VOC & messaging is the perfect combination for you. This fusion enables businesses to capture & act on customer signals in real time. Here are some tips for combining VOC & messaging: ow.ly/q8RQ1037lWK
Did you know only 20% of text analytics solutions deliver business outcomes? Let's change that together! Here are 10 ways to gain insights from unstructured feedback and help your text analytics investments thrive: ow.ly/YcN41037lVT
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