Wise @Wise

160+ countries. 40+ currencies. Money for here, there and everywhere. wi.se/linkinbio Global Joined December 2010

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Wise @Wise

2 minutes ago

@liivandrade @liivandrade Agradecemos o feedback e ficamos felizes que tenha sido resolvido por e-mail. Estamos enfrentando questões técnicas que podem afetar o atendimento aqui no X, mas em nossos outros canais o suporte segue funcionando normalmente, como Instagram e Facebook.

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Wise @Wise

3 hours ago

@GoodGurugram We're more than happy to share more info with you, or answer any questions you have. Just keep in mind, we won't be able to discuss a specific case publicly. But, you're more than welcome to DM us with any account specific questions you may have. We're here to help.

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Wise @Wise

3 hours ago

@jonathan_nwaorg @jonathan_nwaorg

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Wise @Wise

3 hours ago

@jonathan_nwaorg We certainly understand the significance of your situation. And we've gotten back to your DM with more info on this. When you have a moment, feel free to take a look and get back to us there with any questions you have. We're here to help.

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Wise @Wise

9 hours ago

@Terrene4k Hi, there. We've got back to your DM with more info — please check your inbox if you have time. And to reiterate, we operate under strict regulatory and security obligations so we don't hold our customers' money without a valid reason. We also communicate via email for updates.

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Wise @Wise

9 hours ago

@SimSimmer166067 Thanks for following up. As a last resort, you can ask your mother to try this link: wi.se/directcontactus, It'll take her directly to the contact form. Hopefully this issue can get sorted soon.

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Wise @Wise

9 hours ago

@ass_of_a_god Hey 👋 If the payment has been sent out, it can be the case that your bank is taking a little longer (up to 2 working days) to process the money. That said, we'll gladly take a closer look at the transfer to see what's happening, so please DM us with the transfer number. Thanks!

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Wise @Wise

10 hours ago

@Roy93887259 We hear your frustrations — please know that we'd never hold your funds maliciously. We have a regulatory obligation to occasionally run security checks, but we understand it's inconvenient. We also got back to your DM about this, so please take a look whenever convenient.

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Wise @Wise

3 weeks ago

"0% fees" doesn't mean free 🚨 It means the fee is hidden in the exchange rate or somewhere else. The reality is that Australian banks are charging markups of up to 3.92% while advertising $0 transfer fees 🕵️ That hidden gap cost Australians $6 billion in 2025 alone. And regulators? Still treating disclosure as optional. We won't stand for it! We need mandatory disclosure of all fees including FX markups against a uniform, independent benchmark rate, so Australians can get a financial system more built on honesty. wi.se/mn8rkf

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Wise @Wise

10 hours ago

After account closure, you'll need to submit an appeal to start the balance refund: wi.se/appeal. Also, always make sure to contact support via our help page: wi.se/help — we reply within 1 day. If you've had a negative experience, please share it via DMs.

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Wise @Wise

15 hours ago

@13PunjabiPrince @kaarmann @BBCBreaking @SkySportsNews @10DowningStreet Hi, please avoid posting private or sensitive details publicly in other posts, as it isn't safe. Contact us via email, phone or chat so we can help securely: wi.se/help Our Community Guidelines explain more on how we protect your privacy: wi.se/social-guideli…

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Wise @Wise

15 hours ago

@IsmaileMakar Hey Adnan, we understand your frustration. As a regulated financial institution, we're required to conduct reviews on accounts. We explain more about this in our customer agreement: wi.se/customeragreem…. If you have any questions, please drop us a DM.

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Wise @Wise

15 hours ago

@SimSimmer166067 Hey Sim, unfortunately, we can't send a DM from our end. Please contact us from the link we shared previously.

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Wise @Wise

17 hours ago

@realniendoo Hey Abdul, GHS transfers had delays last month, but the issue is resolved already. You can find more info about GHS transfers here: wi.se/guide-ghs. Feel free to drop us a DM; we're here to help!

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Wise @Wise

23 hours ago

@liivandrade Entendemos a sua frustração e o quanto a situação é delicada. No processo de disputa, analisamos detalhadamente cada transação e os dados técnicos. Se você não concorda com o resultado dessa análise ou se quer entender o seu caso, por favor, nos chame no privado para ajudarmos.

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Wise @Wise

23 hours ago

@liivandrade Sentimos muito pelo ocorrido! Às vezes, as notificações do próprio app podem falhar. Entendemos que você já abriu a disputa, vale lembrar que todas as atualizações chegam direto no seu e-mail cadastrado. Se precisar de ajuda para conferir o status, nos chame no privado.

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Wise @Wise

24 hours ago

@SimSimmer166067 When you use the link and steps shared above, you won't need to log in. Under the email and password field, click "Trouble logging in?" Choose the option that best fits your case. From there, you'll be directed to the number you can call. If you still need help, please DM us.

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Wise @Wise

a day ago

@_leticiamiyuki Entendemos o sentimento, mas é importante ressaltarmos que não desativamos contas sem uma razão. Geralmente, o motivo é o uso contrário aos nossos Termos de Uso. Você pode solicitar o reembolso por aqui: wi.se/recorrerdesati…. Nos chame no privado para suporte.

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Wise @Wise

a day ago

@vonnightstand Please note that weekends, and/or holidays can affect the speed of a transfer. So, if you're needing funds to arrive rather quickly, we'd recommend completing them before the holiday. For more info, check here: wi.se/howlongdotrans…, or DM us. We're here to help.

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Wise @Wise

a day ago

@PabloGWorldNews @kaarmann We're sorry to hear about the trouble you've experienced, and we'd be more than happy to look into things further for you. To help us do so, feel free to DM us. We'll look into things, and get back to you there with more info. We're here to help.

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Wise @Wise

a day ago

@IvanildeRo79272 Pode sim! Para pedir o seu, basta criar a conta e verificar sua identidade. Se morar no Brasil, você só precisa adicionar R$ 100 para liberar o pedido. Em outras regiões os requisitos mudam: wi.se/pedirocartao. Nos chame no privado caso queira saber mais 😉