Sinch @wearesinch
Powering meaningful conversations between people and businesses on any channel — messaging, voice, and email sinch.com Joined May 2014-
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Sinch was privileged to be chosen by our valued partner Comtech and we recently completed deployment of a Next Generation 911 (NG911) Emergency Services ESInet Gateway for the State of Arizona. Find out how: hi.sinch.com/OKxt50RocWU
WhatsApp click-to-chat is a multi-platform, simple way to let customers connect with your business and boost engagement and sales. Just put a link or a WhatsApp button on your website, email, or online ads to let them open a business chat. Learn more: hi.sinch.com/Heh150RnQIq
Anyone can fall for a scam, and SMS spoofing is one of the many fraud tactics you must learn about to protect yourself and your company. Read our blog post below to understand the different types of SMS spoofing and learn how to prevent it: hi.sinch.com/FMzW50Rn2iW
There’s a type of SMS fraud that’s costing brands big money: Artificial Inflation of Traffic (AIT). Discover the impact of AIT on the messaging ecosystem and how brands can combat it: hi.sinch.com/UMEV50RlZyz
With its hyper-engaging rich media capabilities and trust-building verified senders, RCS offers exciting opportunities for businesses to connect with their audience. We’ve compiled the top RCS statistics and facts you need to know in 2024. ⬇️ hi.sinch.com/3XaK50RkVpF
We're excited to be attending the #Temenos Community Forum to discuss how we work with Temenos to create innovative banking experiences. ✨ Come and meet us to explore how we deliver high-quality messaging services for financial institutions! hi.sinch.com/VaXj50RjCOm #TCF2024
We recently recognized some of our voice team experts as winners of our internal “Best of” award — acknowledging Sinchers who consistently strive to embrace our mission and live our values! Congratulations to: - Tyra Whitehead - Barb Mooney - Mary Moran - Brandon Kowal
If you’re messaging customers in the U.S. and Canada, you must have heard of 10DLC (10-Digit Long Codes). Learn how learn switching to 10DLC can help you increase engagement, improve delivery rates, and more while complying with messaging regulations: hi.sinch.com/nF1M50RiPs4
58% of customers are ready to subscribe to SMS to receive discounts, promotions, and sale alerts. But with only 160 characters per text, every word counts. We've got tons of promotional templates to inspire you and help you boost click-through rates ⬇️ : hi.sinch.com/3tjJ50RgRi7
RCS (Rich Communication Services) is a real game-changer for brand awareness and customer engagement. Here's why! 👀 ⬇️ Get more insights: hi.sinch.com/2fBe50R8Zk8
You may already be using SMS during peak sales periods like Black Friday. But SMS offers so many other opportunities to connect with your customers throughout the year! Get fresh ideas to inspire how you engage with your SMS subscribers: hi.sinch.com/EHYW50R7cLl
Sometimes, nothing beats the efficiency and relationship-building power of a voice or video call. Learn how businesses use the latest advancements in voice and video to stay ahead and connect with their customers on a more personal level. hi.sinch.com/yrGH50R6oTL
Is your customer communication strategy ready for what’s next? Click the link below to get insights into the present and future of customer communication from Kate Nowrouzi, VP of Deliverability & Product Strategy at Sinch: hi.sinch.com/bliw50R3VIQ
Excited about the future of business messaging? Dive into insights from a panel of industry experts at Google, Sinch, Orange, and Picard to learn how RCS can help you drive unmatched customer engagement and growth: hi.sinch.com/Rp3a50R32Jm
We're excited to announce we’ve received the 2024 @Adobe Digital Experience ISV Resell Partner of the Year Award — a recognition of Sinch’s positive contribution to customer success and to Adobe’s business. 🙌 hi.sinch.com/AEce50R1WOj #AdobePartners #AdobeSummit #AdobeExpCloud
Meet us at #EC24 We'll be at #EnterpriseConnect ready to discuss your communication needs and how we can help. Come get a free custom t-shirt at CPaaSAA Innovation Village then head over to booth #901 to chat with our Sinch experts!
Redefine Voice Communications with Sinch Cloud Switching at ICA 2024☁️ We’ll see you there! #ICA2024 #CloudSwitching #SinchSolutions
Connected health is transforming the way care is delivered by empowering patients and providers to communicate and manage their journeys in more dynamic ways. 👩🏽⚕️🩺📲 CPaaS provides the infrastructure healthcare providers need to make this possible. ⬇️ hi.sinch.com/eAGU50QXs4A
RCS (Rich Communication Services) is a game-changer when it comes to customer experience and engagement. But what about cost? Get your questions answered in this video. 👇
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🌟 Discover how online Nordic beauty retailer Parfym revolutionized Black Friday campaigns in the beauty industry! 🛍️ With the power of SMS and Rich SMS, they're engaging customers like never before. hi.sinch.com/YAj250PKEsV #Innovation #Retail #BlackFriday"
Don't miss this captivating episode of CX Education! 💼🧙♂️ Gwen Lafage chats with Cyril Coste, a renowned digital transformation expert in the banking industry. Get insights on innovation, security, and more! 🌟 #CXEducation #BankingInnovation #digitaltransformation
Stop SIM-swap nightmares! 😱 Shield your accounts from fraudsters who hijack your number. Monitor risks, train employees, stay updated, and stay ahead. Protect customers, stay secure and find out more: hi.sinch.com/5lKO50P9ev4 💪 #NoMoreFraud #SecurityMatters
Revolutionize your customer service strategy and soar to new heights with omnichannel support! 📱✉️📞💬 ✅ Boost customer satisfaction 💰 Reduce costs, increase ROI 🎯 Personalize experiences 🔁 Streamline brand voice ⏩ Activate channels quickly hi.sinch.com/Q9N050P8gIV #CX
📢 Help us improve the Sinch Customer Dashboard! Fill out the survey to tell us if you're interested in joining our paid UX Research study. Your input shapes our products. Sign up here: hi.sinch.com/xxYU50P5Y6x #UserExperience #Research #Sinch"
Revamp your retail strategy with SMS! Unlock its power to: 1️⃣ Foster lasting customer relationships 2️⃣ Engage customers on their preferred platform 3️⃣ Simplify real-time communication 4️⃣ Reach more for less 5️⃣ Boost sales with targeted promos Want more? hi.sinch.com/x7wF50OXPlH
Have you checked out the latest episode of #CXEducation with Chad S. White from Oracle Marketing Consulting? Learn how breaking down silos and fostering collaboration can revolutionize your approach to customer engagement. Check out epi 14 here: hi.sinch.com/72Fn50OWQIS
AIT is a major threat to messaging in 2023. Sinch's Robert Gerstmann shares vital tips: monitor outgoing messages, track OTP SMS conversion rates, disable unused destinations and use CAPTCHA. We can do this together. Read more here: hi.sinch.com/1tor50ONOOy #AIT #FraudPrevention"
Upgrade your contact center, embrace omnichannel service, and remove friction from the customer experience. 🌟 Tune in to Episode #13 of CX Education for insights on contact center digital transformation. 🎙️🔁✨ #CXEducation #DigitalTransformation #CX hi.sinch.com/obiF50OHAio
Curious to know what makes Sinch a Leader in the CPaaS market? Download an excerpt of the IDC MarketScape report, which includes an overview of today's CPaaS market, an in-depth review of Sinch, and advice from an independent analyst. Download here: hi.sinch.com/CugO50OFfYJ
Discover how AI transforms customer experience in finance! 🤖 Join Sinch Talks with Peter I'Bell, Alejandro Murcia, and Isabella Rahm as they explore why AI is crucial for financial institutions. Learn how to enhance CX without replacing humans. hi.sinch.com/UM6k50Ot4XT
Unlock the power of a frictionless #Omnichannel experience! Follow these 4 tips for 🔥 customer journeys: 1️⃣ Know preferences 2️⃣ Eliminate friction 3️⃣ Personalize comms 4️⃣ Evaluate & adjust. Ready to go from zero to #OmnichannelHero? Read more here: hi.sinch.com/XTlp50Oq2N0
Studies show investing in data mastery makes companies 22% more profitable, but only 1 in 6 companies are data masters. R U? Check out 'The Future of Data' - a book by CapGemini, featuring Sincher Frederik Nilsson. Learn how to outperform competitors: hi.sinch.com/aeIA50OoKML
Over 20% of global SMS traffic in 2022 was artificially inflated (AIT), and it's set to grow by 40% in 2023! Protect your business from AIT! And check out the our blog to learn more about AIT and how to protect your business: hi.sinch.com/Jgu850Oleu4
At Sinch, we drive conversations, which presents an opportunity for banks to drive trust, engagement, and conversions by turning simple customer notifications into two-way conversations. Click the link below for more tips. hi.sinch.com/KZVo50ObmTN
#MicrosoftTeams has exploded as one of the top collaboration tools for businesses. But how do you add voice to Teams? UCToday asked Sinch Voice Product Marketing Manager Judy Arnold and other experts to share best strategies. Check out the article here: hi.sinch.com/Qg9n50OfqUv
There are many powerful customer engagement tools to help businesses reach and engage new and existing customers on the channels they use daily, without breaking the bank. Check the link to discover the tools businesses need to enable customer engagement: hi.sinch.com/46t250NWlsB
Did you hear that WhatsApp has implemented new message template categories as of April 1, 2023? WhatsApp reserves the right to reject templates if their standards aren’t met. We cover everything you need to know about it in our blog post: hi.sinch.com/2nlF50NZAmb
Sending blessings to everyone celebrating on this last day of Passover. We wish you a peaceful day surrounded by loved ones! ❤️ #ChagSameach