Upwork @Upwork

Work, but smarter. Find AI-enabled freelancers & new opportunities, all in one place. ✨ Need support? We got you 👉 https://t.co/6GvJOhglpE upwork.com 180+ countries Joined June 2008

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Upwork @Upwork

4 hours ago

Hello! Having to log in every single time you open a tab can definitely get annoying. Please make sure that the 'Keep me logged in' checkbox is firmly selected before you enter your password and click log in. If you have already been clicking it and Chrome still logs you out, your browser is likely deleting your session history. Please go to your Chrome Settings > Privacy and security > Third-party cookies and make sure 'Clear cookies and site data when you close all windows' is turned off so it remembers your choice!

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Upwork @Upwork

4 hours ago

Hi there, thank you for reaching out. We apologize for the trouble you've had trying to get assistance from our automated chat agent. We are happy to step in and open a direct ticket for you. Kindly slide into our DMs with your inquiry and the email address linked to your Upwork account.

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Upwork @Upwork

4 hours ago

Please accept our sincere apologies for the delay and the frustration it has caused. Our goal is always to provide efficient support, and it's clear we have missed the mark for you here. We want to step in and help push your issue forward. Kindly slide into our DMs with your inquiry and the email address linked to your account.

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Upwork @Upwork

4 weeks ago

What's the smallest thing you handed off that saved you the most time?

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Upwork @Upwork

6 hours ago

@ZiaBarry Since you have submitted a request on the platform, an agent will reach out and address your concerns.

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Upwork @Upwork

6 hours ago

@ZiaBarry Hello! I have checked the email address you shared, but it does not appear to be connected to an active client account. Please double-check and reply with the exact email address you used to register your Upwork client profile.

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Upwork @Upwork

6 hours ago

@hd_subrata Hello, thank you for sharing the information. We have sent you a DM to assist with your identity verification process. Kindly check your inbox

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Upwork @Upwork

8 hours ago

Hi there, thank you for your understanding. While we know these verification steps can be incredibly disruptive, these rigorous security measures are required for privacy sake to keep your personal information and financial data secure. To help us look into your current restriction, please DM us with your registered Upwork email address.

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Upwork @Upwork

9 hours ago

Hello Samuel, thank you for reaching out. Kindly reply directly to the email you received from our support team, and they will gladly look into this further for you. If you don't see it in your main inbox, please make sure to check your spam or junk folder just in case it was redirected there!

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Upwork @Upwork

15 hours ago

@abid3422 Hi there! Our team has just sent an update directly to your support ticket. Please feel free to reply directly to that ticket if you have any questions or need further assistance. Thank you so much for your cooperation!

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Upwork @Upwork

17 hours ago

@KarayUluu Hi there, thank you for your patience. We have sent you a Direct Message (DM) regarding your identity verification concern. Please check your inbox so we can assist you further.

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Upwork @Upwork

23 hours ago

Hi Juan! We completely understand your frustration, and we hear you. It can be incredibly disheartening to encounter generic templates and requests for unpaid work when you are trying to have a meaningful, professional conversation about a project. While we cannot restrict clients from using AI tools to assist them with their communication, please be assured that your feedback is highly valuable to us. We want the platform to foster genuine, productive connections, so we will be forwarding your comments directly to our product and development team as an enhancement suggestion. If you encounter any jobs or clients asking for free work, please report them to us immediately. This violates our Terms of Service, and our team will take swift action against them. Thank you for sharing your experience with us, and we appreciate your candor as we work to improve the platform for our freelance community.

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Upwork @Upwork

a day ago

@carlyvanheerden If you would like us to look into this for you, please DM us the email address associated with your account.

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Upwork @Upwork

a day ago

@Corvin8989 Hello, we apologize for the trouble you are experiencing with our automated support. An agency account restriction shouldn't leave you locked out of human assistance. Kindly slide into our DMs with the email address linked to your Upwork account.

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Upwork @Upwork

a day ago

Hello, thank you for sharing this information. We are truly sorry to hear about your frustrating experience, and we completely understand your anger regarding the notification glitch and your missing badge. To clarify, identity verification on Upwork is always completely free. The prompt to purchase 35 Connects is an optional path meant for new freelancers who want to proactively earn their "Identity Verified" badge before winning their first contract. However, since you have already accepted a project, you are automatically eligible for verification and absolutely do not need to purchase Connects to complete this check. Please DM us the email address associated with your account

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Upwork @Upwork

a day ago

@onifadetaiwo16 Hello, we sent you a DM to assist with this. Please check your inbox.

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Upwork @Upwork

a day ago

@bhayoh_s Hello, thank you for reaching out to us. We can look into this for you, please Dm us with the user ID or email associated with the account

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Upwork @Upwork

4 weeks ago

May energy: ambitious plans, shorter attention spans.

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Upwork @Upwork

a day ago

@EkaDPranoto Hi there, thank you for providing that important context! While our automated system automatically rejects documents with past dates, we fully recognize the lifetime validity under Indonesian Law No. 24 of 2013. Please DM us with the user ID or email associated with the account.

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Upwork @Upwork

a day ago

Hi there. We apologize for the stress this platform bug is causing. If your Settings show 'Verified,' you should be fully cleared to apply for work. Since the Help Center is giving you trouble as well, let's bypass that entirely. Please slide into our DMs with the email address linked to your Upwork profile.