Torpedo7 @torpedo7

torpedo7.com New Zealand Joined June 2009

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3K
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989
Following

281
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225

Torpedo7 @torpedo7

3 years ago

@trexoftri Hi Andy, We had some issues with the website but this has been fixed now, please re-fresh your web browser and try again :) Regards, Nika

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Torpedo7 @torpedo7

4 years ago

@KiwiGiggler We appreciate the feed back on Fern! Thankyou so much we love to hear that we are doing well! I hope you have a wonderful rest of your week! :) ~ Chanelle

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Torpedo7 @torpedo7

4 years ago

@KiwiGiggler Fern is our only digital employee, all of our other staff are humans. :) ~ Chanelle

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@itsandyhayes Hi Andy, I do want to sincerely apologise for the lack of communication that you have experienced with Torpedo7 recently. We will be taking this feedback on board to see how we can improve in this field.

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Torpedo7 @torpedo7

4 years ago

@JiSm Hi Jim, we do apologise for your negative experience with Torpedo7 recently. We will send you a private message if you would like to discuss this further.

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Torpedo7 @torpedo7

4 years ago

@LoganChurch01 #SeeYouOutThere!

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Torpedo7 @torpedo7

4 years ago

@alwaysheapstodo Hi there! Thanks for the feedback, I will put this through to our management team to be forwarded off for these people to get your feedback! ^CB

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Torpedo7 @torpedo7

5 years ago

@TheCatNZ Hi there! We have sent you a PM, if you could get back to us with your order details we can give you an ETA! ^CB

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Torpedo7 @torpedo7

5 years ago

@anthonyalbon Hi Anthony! Feel free to PM or call us with your order details, we would be more than happy to look into this for you! ^CB

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Torpedo7 @torpedo7

5 years ago

@TimHaines Hey Tim! Typically, (however dependant on your model) E-bikes should well and truly last longer than that. Feel free to send us a PM and we can look into what we can do! ^CB

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Torpedo7 @torpedo7

5 years ago

@Philipbowen Hi Philip, We will DM you, and see what the update is for the order ASAP, Thanks T7

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Torpedo7 @torpedo7

5 years ago

@alexeidrummond Hi Alexei. Sorry there's been such a delay. Please DM us your order number so I can look into it. ^JD

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Torpedo7 @torpedo7

5 years ago

@JacoSaunderson Hi Jaco. Sorry for the delay. Please PM us your reference number so we check this with the store. ^JD

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Torpedo7 @torpedo7

5 years ago

@HelenaQuilter Sorry about the experience Helena. Please DM us your order number and we'll look into this for you. ^JD

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Torpedo7 @torpedo7

6 years ago

@unknowledge99 @ridegiantbikes Hi Rob Thank you very much for getting in touch and we’re sincerely sorry for the delayed response. We are sorry you feel this way and for any inconvenience caused to your friend. Please ask your friend to send us a DM with her details and we’ll get this sorted for her.

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Torpedo7 @torpedo7

6 years ago

@colinbowern Hey Colin, thanks for your feedback! What store were you in? Thanks, Opal.

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Torpedo7 @torpedo7

6 years ago

@rachelbythesea_ Hi Rachel! Thanks for getting in touch. This particular product is not recycled. You can view all product specs for this one here: torpedo7.co.nz/products/T7JKF…. Thanks, Opal. :)

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Torpedo7 @torpedo7

6 years ago

@seanbeard Hi Sean, so sorry for the delay here. The time frame depends on what type of product and where it is coming from. If it is a bike it may also need to be built. Are you able to please flick us a DM with your order details so we can grab an ETA for you? Thanks, Torpedo7. :)

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Torpedo7 @torpedo7

6 years ago

@JoshForde Hey Josh! Thanks for getting in touch. We are so sorry to hear about your delay, and if we have missed the Birthday. Are you able to please flick us a DM with your order number so we can grab an ETA for you? Thanks, Torpedo7. :)

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Torpedo7 @torpedo7

6 years ago

@cokerobledo Hey Jorge! Thanks for getting in touch. We are so sorry to hear about the delay. We and the courier companies are really pushing to get on top of level 3 demand! Are you able to please flick us a DM with your order number so we can grab an ETA for you? Thanks, Torpedo7. :)