SupportWorld @supportworld
Twitter account of Europe's leading magazine for IT service and support professionals. Tweets are by Managing Editor Daniel Wood supportworld.co.uk Orpington, Kent Joined November 2010-
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@GemmaFalconer Thanks for this Gemma, great site. Bookmarked!
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Fancy joining SDI's Fantasy Football league? Register here fantasy.premierleague.com and our private league code is 796237-199272
Join me tomorrow to discuss turning help desks into service desks download.citrixonline.com/download.html?… Join in the debate #HDtoSD
SupportWorld retweeted
Continuity Management For Your Service Desk survey with @LANDesk bit.ly/LObIEB help by completing this 5min survey #itsm #servicedesk
What happens when industry experts get together and predict the future of the #servicedesk and #itsm? Free whitepaper sdi-e.com/sdi-at-work/th…
SupportWorld retweeted
Home safe & sound after the fantastic #SDI12 thank you to the amazing people @sdi_institute for organising :-) #amazeballs
And if you're looking for help and advice on how to implement some of the ideas discussed, visit our research library sdi-europe.com/research/
Back after an amazing #SDI12 conference - great to meet lots of new SD folk and catch up with old ones
Read my musings on @LANDesk 's blog page (lots of other great stuff on there as well) landesk.com/blog/ #ITSM #People
New issue of Supportworld will be landing on your desks imminently - look out for #gamification #servicedesk2017 and #technology and people
Back from an excellent audit with @TonyRanson1 now on to #SDI12 next week
#SDI12 countdown is on - one week to go! Let's hope the weather for the BBQ is better than today #optimistic
An oldie but a goodie, measuring the ROI of social media: mashable.com/2011/11/15/soc…
What is a collaborative hub? Great potential for Service Desks blogs.forrester.com/kate_leggett/1…
Look out for articles on gamification, service desk of the future and new technologies in the May/June issue of Supportworld
SupportWorld retweeted
Part 3 of @MaffRigby article on social IT support is live servicedesk360.com/featured-artic… #ITSM #ITSupport
Back after an excellent week of #SDI12 awards judging. Can't wait to see the videos at the gala dinner
SupportWorld retweeted
My 2nd book 'Service and Support is a Team Game' is cooking nicely and should be published on 15th June. Yippee!!
SupportWorld retweeted
Hampshire council throws #BYOD party, hires extra security reg.cx/1WgR via @regvulture
Surprised? 78 per cent of service desks don't know their cost per call callcentrehelper.com/78-of-service-…
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