sofa.com @sofadotcom
Our official account. Experts in creating handmade to order comforts in just 4-6 weeks. Available via Tweet & DM Monday-Friday 9am-5pm sofa.com United Kingdom Joined March 2010-
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We're delighted to add Stellar to our collection – a contemporary statement armchair. Cocooning you in comfort, Stellar is a truly one-of-a-kind piece. Adorned in the richness of the new Piccalilli Smart Velvet, Stellar stuns with both style and function.
To kick off 2026, we're naming the beautifully elegant, refined Isla as our Sofa of the Month. Loved for its classic charm, Isla graces any room with sophistication and luxury. Pictured in the new, gorgeous Caper Smart Velvet, Isla has never looked more elevated and inviting.
Welcome to the 20th year of Sofa.com Join us for a year of celebrating our heritage, innovation and our beloved bestsellers.
Full launch reveal incoming tomorrow... Just one more day until you can shop our SS25 collection! 🛋️ #sofadotcomSS25 #findtheone #SS25 #upholstery #statementsofa
New shapes, new fabrics, new season... Keep your eyes peeled for our full SS25 launch reveal 🛋️ #sofadotcomSS25 #findtheone #SS25 #upholstery #statementsofa
A new snooze spot incoming... 💤 Watch this space for our full SS25 launch reveal ✨ #sofadotcomSS25 #findtheone #SS25 #upholstery #statementbed
A new season means new fabrics... Stay tuned for a full reveal of our new SS25 fabrics ✨ #sofadotcomSS25 #findtheone #SS25 #upholstery #statementsofa
@LindsayTrombley Unfortunately, while our customer service team are working to respond to all queries as soon as possible, we're receiving a high volume of contact at the moment so it is taking longer than usual. We understand this is frustrating but thank you for your patience in the meantime.
@LindsayTrombley Good afternoon, thank you for your message. We are very sorry that we've not been able to provide the service as expected. This is an old webpage and the information provided is no longer up to date. I have requested it be removed, & we apologise again for the inconvenience.
@LeopardLil77 Good afternoon. We are sorry to hear that you've not received your order as expected or been able to contact the customer service team. If you could kindly provide your SO order number then I will escalate your query. Kind regards, Lucy
@pingpongpea Good afternoon. We are very sorry that your footstool is not up to the standard as expected and that you've not yet received communication from the team. If you could kindly provide your SO order number then I will escalate this. Kind regards, Lucy
@robtaylor Good morning. We are very sorry to hear that your order has not been delivered as expected. If you could kindly provide your SO number then I will escalate this with the customer service team to be in contact. Kind regards, Lucy
@nicscho Good morning. Our sincere apology, this tweet was not linked up with the DM received. I have passed this information on to the customer service team who hope to respond as soon as possible. Thank you for your patience. Kind regards, Lucy
@nicscho Good afternoon, we're sorry to hear you've not yet received a response from our customer service team. If you could kindly provide your SO order number then I will escalate this with the team to investigate. Thank you for your patience
@Caitrionamay Good afternoon, thank you for reaching out. We are sorry that your sofa was not delivered as expected. If you could kindly provide your SO order number then I will escalate this with the team. Kind regards
@amyshaw20 Good afternoon. We're currently experiencing a high volume of contact and we sincerely apologise that you've not yet received communication from our customer service team. If you could kindly provide your SO order number then I will escalate this with the customer service team.
@bridget_the_gap Good morning. Our sincere apologies that your sofa was not delivered as expected. If you could kindly provide your SO order number then I will escalate this to the customer service team. Thank you for your patience in the meantime.
@smithysense Good morning. We are sorry that you're yet to receive your refund for your order. If you could kindly provide your SO order number then I will escalate this with the customer service team.
@nicscho Good afternoon. We're very sorry that you're yet to receive communication from the customer service team. If you kindly provide your SO order number then I'll escalate this with the customer service team. We sincerely apologise again for the delay and thank you for your patience.
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