@tapairportugal my friend with a severe nut allergy just had to get off a flight, because the crew refused to not serve peanuts on a flight. Absolutely unbelievably disgusting. Never flying with the airline again.
@secretsloth and it is not possible to monitor foods or products brought on board by passengers. You can check this information on our website through the following link: bit.ly/36b1hdX. Thank you
@tapairportugal @secretsloth But... if I’m understanding this... your airline is the one passing out the allergen to the passengers? That’s not necessary. So why do it?
@egrattan @secretsloth Elizabeth, in that case, if the passenger is allergic to a certain product or food, it is necessary to contact the airline in advance so it can be prepared a special meal according to the condition mentioned. You verify these conditions through the link flytap.com/en-pt/on-board… .
@tapairportugal @secretsloth We are discussing you passing out the allergen to every other passenger.
@egrattan @tapairportugal @secretsloth trying to reach @tapairportugal myself and this tweet keeps coming up though it is from over 4 years ago. anyone know what the current information is on how the airline deals with peanut allergies?
@kouralilly @egrattan @tapairportugal @secretsloth They still sell peanut products. Very blase about such a serious issue. They refuse not sell them or make an announcement for ppl not to eat them.
@saywhatuwantok @kouralilly @egrattan @secretsloth We understand that peanut allergies can be a serious issue for some individuals. Please be aware that our aim is to accommodate the needs of all our passengers, including those with allergies.
@saywhatuwantok @kouralilly @egrattan @secretsloth While we strive to create a safe environment onboard, we cannot guarantee an allergen-free experience due to factors such as cross-contamination or passengers bringing their own food items.
@saywhatuwantok @kouralilly @egrattan @secretsloth We recommend that passengers with peanut allergies take necessary precautions, such as carrying necessary medications or informing our cabin crew about their condition during the flight. Our crew will do their best to assist and accommodate where possible.
@saywhatuwantok @kouralilly @egrattan @secretsloth We appreciate your feedback and will take it into consideration as we continue to evaluate and improve our services. Thank you for bringing this to our attention.