Sometimes, people create fake social media accounts designed to look like Airbnb's. These accounts can be used to try to obtain personal information. If you encounter an account that looks like Airbnb's, but asks for confidential information, be cautious and DM @AirbnbHelp
@AirbnbHelp Are you actually screening the properties you list on the site? It seems you just let the host write whatever nice description of the place and list it. Of course they’re not going to write that the apartment complex is rat infested, or the sliding doors are broken.
@sachilasirena Hi there, Thank you for sharing your email address. We’ll need a couple more details from you to ensure we’re in touch with the account owner. Could you send us your full name and phone number, as it appears on your Airbnb account?
@sachilasirena @AirbnbHelp Ofc they dont. Its self scrutiny. Hence the problems. Most hosts have no idea with standards.