Richard @richfran_dev
Building AppExchange products for the Salesforce ecosystem. Bootstrapping Insight Pro. On a mission to turn insights into impact. useinsightpro.com United Kingdom Joined February 2010-
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A negative review on G2 can cost you 10s of thousands in pipeline. And yet… most teams don’t find out until a *prospect* mentions it. Reputation ≠ just PR. It’s *revenue*.
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6/ And if you’ve launched on AppExchange before I’d *love* to hear how it went. My DMs are open! 🙏
🚀 Hey Twitter, I just launched a reputation management app on the Salesforce AppExchange. No sales yet. Zero hype. Just solving a painful problem I’ve seen for years. 🧵
5/ If you care about: - Salesforce tools - B2B SaaS - Building in public Follow along.
4/ We’re live on the AppExchange: appexchange.salesforce.com/appxListingDet… No funding. No team. Just trying to fix something broken.
3/ Built for: - CS teams - B2B marketers - RevOps folks who care about brand trust And yeah, it’s early.
2/ B2B brands lose trust (and revenue) over ignored reviews. Most teams don’t monitor or respond — until it’s too late. We help Salesforce users *track + manage* reputation without leaving the CRM.
Aware it’s all being rebranded to Agentforce but that’s not complete yet ;)
Learning all there is to know about #einsteinai for @SalesforceUK Partners preparing for the AI Specialist exam
Turns out my Auth Credential wasn’t as great as I thought it was…. Anyway ground up re-write complete and it’s now working as expected!
Been working on my latest Salesforce ISV app, built a custom Auth. Credential with Apex. Something that I had no idea to do this morning… I’m really chuffed with it but everyone who I can talk about it to just doesn’t understand why I’m so impressed with my code 😅
Me when someone says “that’s easy for our developers to build” without actually speaking to us
Though I am waiting to hear when we can start integrating EinsteinAI into our appexchange apps #dreamforce
#dreamforce announcements about AI and the trust layer are great to hear
Dual streaming both @Apple and @salesforce, trying to keep track of both at the same time 😅
Hot Take: Indycar this season has been way more interesting than F1, glad it’s been covered on @SkySportsF1!
@Vitality_UK my points are not updating correctly with multiple FIIT workouts being missed and the points on the app screen don’t match the points tab! Going to miss out on the benefits due to this error 🥲
I’m finally a ‘real developer’ I just pushed my first commit to GitHub. I’ll admit it’s 2 months of work into 1 commit but hey I’m learning…
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