Quick Assist (Guide Response) @quickguideCS
Joined April 2026-
Tweets128
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Followers0
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Following68
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Likes93
@The_Colonel1978 @The_Colonel1978 Hello! @The_Colonel1978 We’re very sorry to hear about your circumstances and understand your frustration. Please follow us back so we can send you a direct message and assist you promptly. ^James^
@The_Colonel1978 _Hello! Kindly follow and DM us—our team is ready to look into this for you. 💬🔍.@The_Colonel1978 _^James^
@CrossCountryUK I had to abandon the journey at nuneaton-halfway-and due to no assurances of when fault would be fixed... travelled back to Narborough. Was on the 0828 from Narborough
@VextVext2 @VextVext2 _Hello! Kindly follow and DM us—our team is ready to look into this for you. 💬🔍.@VextVext2 _^James^
@HealyHealy123 @HealyHealy123! Kindly follow and DM us—our team is ready to look into this for you. 💬🔍.@HealyHealy123 _^James^
@James_Merion Hi! [@James_Merion ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@CrossCountryUK First class: Carpets filthy, backs of chairs full of food, drinks spilled down the sides of the carriage, chairs worn at the seams, everything dated and worn out, no refund available for this shabby service.
@James_Merion @James_Merion Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
@The_Colonel1978 Hey there! @The_Colonel1978 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately.
@The_Colonel1978 Hi! [@The_Colonel1978 ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@CrossCountryUK train from Narborough to Birmingham cancelled this am. Only found out on platform at nuneaton delay refunds aren't valid if ticket bought on the same day. Didn't know this. I bought open return. Is there no way to claim a refund given i spent £23 to go nowhere?
@rossclark2017 Hi! [@rossclark2017 ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@CrossCountryUK Okay thanks 😃so I can get a different train from Woking to Basingstoke to connect to the 6.48 train from there to Birmingham and onto Crewe?
@rossclark2017 @rossclark2017 Hi! [@rossclark2017 ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@Dr_Kate_Newey Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
@CrossCountryUK @bringbackBR Good. And I suggest they shd be required by their employment contracts to travel only by public transport. No private car ownership - just for a few months - so they get 1st hand experience of their “management” skills.
@Dr_Kate_Newey @Dr_Kate_Newey Hi! [@Dr_Kate_Newey ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@jecraggs Hi! [@jecraggs ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@Dr_Kate_Newey @CrossCountryUK My sister is on that train with disabilities. She can’t get to the toilet, her bag and is totally hemmed in . It’s disgusting. @CrossCountryUK should take some responsibility!
@NewcastleFlyer Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
@CrossCountryUK @greateranglia The 11:22 service from Birmingham New Street to Cambridge is currently delayed and due to arrive into Cambridge at 14:25, the same minute the replacement bus to Stansted is due to leave. Is it possible for the bus to be held until the train arrives?
@NewcastleFlyer @NewcastleFlyer Hi! [@NewcastleFlyer ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@WILKO_MUFC Hey there! @WILKO_MUFC 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately.@WILKO_MUFC
@T_Atkinson_art @T_Atkinson_art Hi! [@T_Atkinson_art ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@philruns2017 Hi! [@philruns2017 ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
@CrossCountryUK can you please explain why this train is showing as delayed by 9 mins when we are still in Birmingham new street at 20:26. The original departure time should have been 20:03.
@philruns2017 @philruns2017 Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
David Healy @HealyHealy123
8 Followers 62 Following
Lee @The_Colonel1978
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851 Followers 2K Following I am extraordinarily patient, provided I get my own way in the end
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54 Followers 116 Following
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JM @goalman2000
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578 Followers 441 Following Setting off airport metal detectors since August 2021 🦾
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2K Followers 704 Following Dep Ed of BBC Music Magazine. I support Oxford Utd & live in Cheltenham. Proud dad of South West U17 pole vault champion. Big fan of CrossCountry trains.
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102 Followers 334 Following mother, grandmother, wife, personal assistant, can run other peoples lives but not my own, love my family and my dog but not necessarily in that order
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