@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 41. Meanwhile, there are multiple instances of involving pro-Biden tweets warning Trump “may try to steal the election” that got surfaced, only to be approved by senior executives. This one, they decide, just “expresses concern that mailed ballots might not make it on time.”
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 42. “THAT’S UNDERSTANDABLE”: Even the hashtag #StealOurVotes – referencing a theory that a combo of Amy Coney Barrett and Trump will steal the election – is approved by Twitter brass, because it’s “understandable” and a “reference to… a US Supreme Court decision.”
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 43. In this exchange, again unintentionally humorous, former Attorney General Eric Holder claimed the U.S. Postal Service was “deliberately crippled,”ostensibly by the Trump administration. He was initially hit with a generic warning label, but it was quickly taken off by Roth:
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 44. Later in November 2020, Roth asked if staff had a “debunk moment” on the “SCYTL/Smartmantic vote-counting” stories, which his DHS contacts told him were a combination of “about 47” conspiracy theories:
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 45. On December 10th, as Trump was in the middle of firing off 25 tweets saying things like, “A coup is taking place in front of our eyes,” Twitter executives announced a new “L3 deamplification” tool. This step meant a warning label now could also come with deamplification:
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 46. Some executives wanted to use the new deamplification tool to silently limit Trump’s reach more right away, beginning with the following tweet:
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 47. However, in the end, the team had to use older, less aggressive labeling tools at least for that day, until the “L3 entities” went live the following morning.
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 48. The significance is that it shows that Twitter, in 2020 at least, was deploying a vast range of visible and invisible tools to rein in Trump’s engagement, long before J6. The ban will come after other avenues are exhausted
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 49. In Twitter docs execs frequently refer to “bots,” e.g. “let’s put a bot on that.” A bot is just any automated heuristic moderation rule. It can be anything: every time a person in Brazil uses “green” and “blob” in the same sentence, action might be taken.
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 50. In this instance, it appears moderators added a bot for a Trump claim made on Breitbart. The bot ends up becoming an automated tool invisibly watching both Trump and, apparently, Breitbart (“will add media ID to bot”). Trump by J6 was quickly covered in bots.
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 51. There is no way to follow the frenzied exchanges among Twitter personnel from between January 6thand 8th without knowing the basics of the company’s vast lexicon of acronyms and Orwellian unwords.
@ShellenbergerMD @bariweiss @JohnBasham @TitaniaMcGrath @RealJamesWoods 52. To “bounce” an account is to put it in timeout, usually for a 12-hour review/cool-off: