Mostafa 78 @mostafa_pro

Urgent @Google @SheerID! Broken system integration risks losing my data. A typo locked my verification; SheerID blames Google, & Tier 1 support (Case: 2-9260000041238) claims Google has "no control on its system" & refused escalation! I need a manager with backend access NOW. 😡

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Mostafa 78 @mostafa_pro

2 months ago

@JOHN7515455 @Google @SheerID I hope so

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Mostafa 78 @mostafa_pro

2 months ago

@MindozaX1 @Google @SheerID Thanks for your comment I hope their teams can have control on their own system !

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John Smith @JOHN7515455

2 months ago

@mostafa_pro @Google @SheerID @Google you need to revise your customer support level !

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John Smith @JOHN7515455

2 months ago

@mostafa_pro @Google @SheerID google you need to revise your process

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Mohamed @MindozaX1

2 months ago

@mostafa_pro @Google @SheerID This is a catastrophic failure of customer trust. Threatening a user’s entire cloud data over a simple typo, and then refusing escalation while hiding behind scripted replies is unacceptable! @Google @SheerID take ownership of this API deadlock and fix Case: 2-9260000041238 NOW!

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Mostafa 78 @mostafa_pro

2 months ago

@SheerID @Google @SheerID you stated clearly that you can do nothing due to @Google guidelines ! Can you help or resend the activation link again so I can correct my typo ?

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Mostafa 78 @mostafa_pro

2 months ago

@Google see how the cs was stiff and only reply scripted replies and didn’t try to help or escalate ! I am just requesting not to lose my data and subscription due to a typo mistake can happen with anyone. And the main question is “Does Google have no control on its own system??”

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Mostafa 78 @mostafa_pro

2 months ago

@Google and after wasting more than an hour and half your customer service representative claimed that Google has no control over its system and no one in the world can do a reset to a link 😳🤔