Monterey AI @montereyai
Copilot for product insights. Analyze millions of user voices at the speed of thought. monterey.ai CyberCalifornia Joined January 2022-
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🌟 We are doing another round of optimizing integrations with the following data sources. if your company is using any of these, wish their analytics stack can be 10x better or sync with each other to mine user feedback, i would love to buy you coffee + lunch and chat! @intercom…
Let's go
🐋 Doing a series of launches this/next week, from product to contents. Starting with YC launch - @montereyai 2.0 - AI native user insights platform ✅ Voices of customers analytics ✅ AI native survey ✅ AI predictive roadmap ✅ AI assisted customer communication…
How can a VoC Program keep up with customer expectations? @athenahealth 100 Top Customer Priorities Framework is guiding continuous iteration with a focus on customer-centricity. 💪 Check our whole chat with Head of VoC Kevin Gentry here: hubs.ly/Q02smkLx0
The new hub of Monterey AI documentation 😻 improved integration documentation with detailed installation steps 🔢 information and details about the data pulled by Monterey AI ⛵️ clear navigation 🍃 Powered by @mintlify
Saw a pilot readout from enterprise this morning land in my inbox. Title: " @montereyai analysis capabilities, ease of use, and insights far outweighed the results generated by @Microsoft Copilot." 😎
Discover the future of customer service with rising AI from @intercom's Customer Service Trends 2024 webinar with a panel of customer experience experts, including Jared Brier (@Jared_akko) - AKKO Founder and Co-CEO, Bobby Stapleton ( @bobbycore3) - Intercom Director of Customer…
Our CEO and Co-founder, @chunonline, recently discussed the evolving role of designers at the AI User Conference's Designer Day hosted by @aiusergroup, exploring the intersection of design and the future of user experience innovation with AI integration. Dive into her insights…
🪄 Enhanced data mapping Enhanced native integrations now offer clearer data mapping from Zendesk, Front, Intercom, and Salesforce to Monterey, streamlining conversation organization and display. Book a 1:1 onboarding session to gain customer clarity with enhanced data mapping…
⚡️ Expanded auto-tagging Create a new level of nesting in workspaces and team labels with our new multi-label auto-tagging. - More flexible structuring for organizing feedback with new ability to configure custom views and build robust analytical reports and triaging - Enhanced…
Insights -> AGUI
The AI panel last night with folks from @zapier, @OpenAI, @montereyai, @twilio, and @pinecone was so enlightening. Can't wait for the UI x AI sessions at Vercel Ship vercel.com/ship
@jaredpalmer @vercel Onto the stacked panel discussion of ai w/ - @vercel’s @gretaworkman - @OpenAI’s @romainhuet - @twilio’s @bradenbkr - @zapier’s Andrew berman - @montereyai’s @chunonline
Amazing to see @whimsical featured on GPT Store. The team breaths customer feedback in and out every single day, and we are excited to power the insights stack. @montereyai Superstars @jadeshearstone Darta✨✨
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🌟 We are doing another round of optimizing integrations with the following data sources. if your company is using any of these, wish their analytics stack can be 10x better or sync with each other to mine user feedback, i would love to buy you coffee + lunch and chat! @intercom…
🐋 Doing a series of launches this/next week, from product to contents. Starting with YC launch - @montereyai 2.0 - AI native user insights platform ✅ Voices of customers analytics ✅ AI native survey ✅ AI predictive roadmap ✅ AI assisted customer communication…
Going into his 10th year at @athenahealth, Kevin Gentry continues to drive innovation of an award-winning Voice of the Customer (VoC) Program. As the Director of Product Engagement, he brings personalization to care experiences for more than 160k providers and 110 million…
Saw a pilot readout from enterprise this morning land in my inbox. Title: " @montereyai analysis capabilities, ease of use, and insights far outweighed the results generated by @Microsoft Copilot." 😎
❤️ Thank you Jared Brier 📱for mentioning us in the webniar with @intercom !! Nothing feels better than your company gets mentioned by your customer in webniars. If Intercom is your support platform, ping us to get your customer insights and efficiency improvements on…
Discover the future of customer service with rising AI from @intercom's Customer Service Trends 2024 webinar with a panel of customer experience experts, including Jared Brier (@Jared_akko) - AKKO Founder and Co-CEO, Bobby Stapleton ( @bobbycore3) - Intercom Director of Customer…
Discover the future of customer service with rising AI from @intercom's Customer Service Trends 2024 webinar with a panel of customer experience experts, including Jared Brier (@Jared_akko) - AKKO Founder and Co-CEO, Bobby Stapleton ( @bobbycore3) - Intercom Director of Customer…
Our CEO and Co-founder, @chunonline, recently discussed the evolving role of designers at the AI User Conference's Designer Day hosted by @aiusergroup, exploring the intersection of design and the future of user experience innovation with AI integration. Dive into her insights…
🪄 Enhanced data mapping Enhanced native integrations now offer clearer data mapping from Zendesk, Front, Intercom, and Salesforce to Monterey, streamlining conversation organization and display. Book a 1:1 onboarding session to gain customer clarity with enhanced data mapping…
Received a phone call from the city government asking for a product demo of @montereyai 🇺🇸 Love seeing public sectors on the field leveraging AI
@matsiiako @tweetsbycolin @montereyai +1 @montereyai. @tweetsbycolin, please meet @chunonline!
⚡️ Expanded auto-tagging Create a new level of nesting in workspaces and team labels with our new multi-label auto-tagging. - More flexible structuring for organizing feedback with new ability to configure custom views and build robust analytical reports and triaging - Enhanced…
📊 Cohort + financial data as weighting factor Using contract value is a common practice in B2B companies, linking GTM and product decisions. We've simplified this process in four key stages to fully support using Cohort + financial data as a weighting factor: - View revenue…
@rauchg @zapier @OpenAI @montereyai @twilio @pinecone Sounds like an incredible panel! The mix of perspectives from @zapier, @OpenAI, @montereyai, @twilio, and @pinecone must have made for some enlightening discussions. Looking forward to the UI x AI sessions at Vercel Ship — it's bound to be fascinating.
The AI panel last night with folks from @zapier, @OpenAI, @montereyai, @twilio, and @pinecone was so enlightening. Can't wait for the UI x AI sessions at Vercel Ship vercel.com/ship
@gabor @jaredpalmer @karpathy @montereyai @twilio @zapier @pinecone @romainhuet @OpenAI @gretaworkman @vercel Oooh question on data protection… @pinecone - separate the reasoning part of your app from the knowledge base part. @zapier - need audit logs for debugging issues
@jaredpalmer @vercel Onto the stacked panel discussion of ai w/ - @vercel’s @gretaworkman - @OpenAI’s @romainhuet - @twilio’s @bradenbkr - @zapier’s Andrew berman - @montereyai’s @chunonline
Trends for United States
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