Mike Mathis @mathisworks

The maturity of research in an organization, isn’t correlated as much with budget, team experience, or methods, as much as it is influenced by culture. A small, scrappy team that values curiosity and makes it safe to not know everything can have a thriving research function. /9

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Mike Mathis @mathisworks

5 years ago

@NYPD100Pct YES, go get em. Also the tinted/covered plates that can't be read. Both make drivers feel like they don't need to be accountable. Both are an embarrassment.

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Mike Mathis @mathisworks

5 years ago

When the people making a digital product don't want to empathize with the people using the digital product: sfist.com/2021/12/28/doo…

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Mike Mathis @mathisworks

5 years ago

@LIRR @CitizensPartyFP @FloralParkDispa A portion of the city-bound LIRR platform at Floral Park is propped up by scrap wood, at a point that gets some of the most foot traffic. Clearly unsafe. What's the plan?

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Mike Mathis @mathisworks

5 years ago

Love to the local library @FPLibrary17

Floral Park Library @FPLibrary17

5 years ago

Our "Best of Nassau County Public Library" banner has arrived and is now proudly hanging above our doors. Pictured below the banner are some of the staff who work hard to make our library its absolute best. A heartfelt thank you to one and all!

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Jeff Gothelf @jboogie

5 years ago

The less you invest in an idea, the easier it is to be wrong.

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Mike Mathis @mathisworks

5 years ago

@lhid @jenniesyip @keymholio The myth that it's all or nothing

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Mike Mathis @mathisworks

5 years ago

@OrigamiUx Talking to people helps us understand their reasons "why". Measuring actions gives us confidence in "what" they actually do. You get a competitive edge when you do both.

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Mike Mathis @mathisworks

5 years ago

This was a very good summary-refresher of psychology in UX: uxdesign.cc/how-ux-designe… Thank you @Oi_Nick

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Mike Mathis @mathisworks

5 years ago

I wrote a short article on why caring about your users is the only path to long-term success. mathisworks.medium.com/empathy-as-a-s… #uxdesign #empathy