kanuj @kanujkumar
just me New Delhi, India Joined March 2010-
Tweets108
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Followers10
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Following25
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Likes4
@amazonIN @AmazonHelp I have registered a formal complaint with RBI for fraud and non-refund of the wallet and prime membership money.
@AmazonHelp That team hasn't replied for last 30 days. how come there is no escalation on this?
@amazonIN my account is on temporary hold for more than 30 days. Your customer care is not able to resolve the issue. Kindly fix.
@AmazonHelp @ajassy are you bothered by how bad customer service has become?
@AmazonHelp The information you provided is not useful. Why can't someone work on resolving the issue?
@AmazonHelp Your team is not replying on e-mails
@AmazonHelp Already replied.but no response. Additionally there is no order id here. It's login issue
@AmazonHelp @ajassy your customer support team keeps on sending template replies in the mail. In spite of telling them multiple times, that i have already reached out to the Account specialist team number, and their reply was that they can't help. Your customer support keeps on sending same
@AmazonHelp I have already followed Instruction and called customer care. No one has bothered to respond
@AmazonHelp There best position is not to respond for last 30 days. A simple issue where my account was put on hold without any information is not that complex to resolve.
@AmazonHelp @ajassy your intervention is needed here. Otherwise customer support will keep on posting templated replies without resolving the issue @amazonIN
@AmazonHelp @ajassy your intervention is needed here. Otherwise customer support will keep on posting templated replies without resolving the issue
@AmazonHelp Without login, i cannot access the above links as well
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