Always be ready for problems. I use the ‘If, Then…’ framework. If a problem arises, then we do this. This is great for solving problems instantly. If anything goes wrong that shouldn’t go wrong, you’re prepared. This rockets retention.
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@jordan_ross_8F Great advice. This also works well for building processes that lead to scale.
@jordan_ross_8F Great framework
@jordan_ross_8F Be prepared for problems by using the "If, Then..." framework. This allows you to solve problems instantly, by having a plan in place for when something goes wrong. By being prepared, you can quickly address the issue and retain your customers.