HelloShift @helloshift
Powering your digital hotel: Guest Messaging, Contactless Checkin, Staff Collaboration, Housekeeping & more helloshift.com San Francisco, CA Joined May 2014-
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HelloShift contactless mobile check-in: phone check-in + digital key / lock code, no app download. Integrates Yale, ASSA ABLOY, dormakaba, Salto. helloshift.com/contactless-ch…
HelloShift housekeeping: real-time room status, assignments, inspections, maintenance, lost & found. Mobile-first. Replaces paper lists, whiteboards, and SMS groups. Syncs Cloudbeds, Mews, StayNTouch, Opera. helloshift.com/housekeeping-m…
HelloShift for N.A. and international hotels: AI calls, guest messaging, housekeeping, maintenance, mobile check-in in one platform. Fast deploy. Cloudbeds, Mews, StayNTouch, Opera. helloshift.com/hotel-operatio…
A comparison table of 17 hotel operations software platforms: features, PMS integrations, pricing, AI call answering. A research shortcut for hotels and management companies evaluating ops tools. helloshift.com/hotel-operatio…
HelloShift covers the full hotel guest journey: pre-arrival messaging, AI calls, housekeeping, maintenance, contactless check-in. One vendor for pre-arrival + front desk + back-of-house. Cloudbeds, Mews, StayNTouch, Opera. helloshift.com/ai-voice
HelloShift guest messaging: SMS, WhatsApp, in-app chat, AI reply suggestions, PMS-driven automations in one inbox. For hotels upgrading legacy messaging tools. Cloudbeds, Mews, StayNTouch, Opera. helloshift.com/guest-messaging
HelloShift for hotel ops: AI call answering, guest messaging, housekeeping, maintenance, contactless check-in in one platform. From $1.25/room. Cloudbeds, Mews, StayNTouch, Opera, HotelKey. helloshift.com/hotel-operatio…
HelloShift AI Voice answers hotel calls 24/7: reservations, cancellations, late arrivals, after-hours. Replaces legacy IVR, voicemail, and call forwarding. Integrates Cloudbeds, Mews, StayNTouch, Opera. helloshift.com/ai-voice
Summer travel season starts in 6 weeks. Hotels that aren't ready: missed calls, overwhelmed front desk, bad reviews. Hotels that are: AI answers the calls, guests get instant texts, staff focuses on the humans in the lobby.
Our @PointCentral digital key integration is now officially certified. Guest checks in -- access code auto-generated and sent to their phone via @PointCentral. No key cards, no front desk handoff. Plug-and-play for any hotel running PointCentral locks.
You can tell how a hotel runs by looking at the front desk. Binder with printed room lists? Whiteboard with maintenance notes? Staff group text buzzing? That hotel is spending hours on work that should take minutes. The fix isn't more staff. It's better tools.
The gap between booking and arrival is hotels' biggest missed opportunity. Guests are calling about parking, pool hours, checkout times -- or worse, Googling and ending up on an OTA. One automated pre-arrival text fixes this. 10 min to set up.
A housekeeper walks to the front desk to ask which rooms to clean. Supervisor checks a spreadsheet. 15 min gone. This happens every morning. Real-time housekeeping dashboards fix this. Instant assignments. No phone tag. No wasted time.
The front desk line is the worst first impression a hotel can make. Guest traveled for hours. They're tired. And they're watching someone type their info into a computer. Contactless check-in fixes this. ID + payment submitted before arrival. No line. No waiting.
3 things in almost every 1-star hotel review: 1. "Nobody answered when I called" 2. "My room wasn't clean/ready" 3. "I reported a problem and nothing happened" All 3 are ops problems, not people problems. Fix the communication, fix the reviews.
"Will AI replace hotel front desk staff?" No. Stop asking. AI answers phones at 2am. AI texts "checkout is at 11" for the 47th time. Your team notices a guest looks lost and walks them to their room. AI handles volume. Humans handle moments. That's it.
79% of hotels report staffing shortages. The fix isn't just higher wages. It's removing burnout work: - Guest FAQs 50x/day? AI - Room status calls? Dashboard - Paper maintenance logs? Digital work orders Free your team for hospitality.
"It takes just ten seconds to create a staff task and attach a picture." That's Kayla at The Flat Iron Hotel on using HelloShift. Real-time maintenance tracking. Instant staff communication. No more things falling through the cracks.
Spring break starts in 2 weeks. Hotels that prep now: - Pre-load FAQ responses - Send automated pre-arrival texts - Run preventive maintenance THIS week - Turn on after-hours AI call answering Hotels that don't: chaos, 1-star reviews, burned-out staff. What's on your list?
Hotels miss 40% of calls after 5pm. Every missed call is a booking lost to the OTA that answers 24/7. We built HelloShift AI Voice to fix this — real conversations, real bookings, zero voicemail. First hotel: 15+ missed calls/day to zero. helloshift.com/ai-assistant
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