Welcome to the Fidelity Investments X account. Have questions? We’re here with personalized support. Just @ us. Disclosures: https://t.co/1kX2r3LJuifidelity.com Boston, MAJoined August 2009
@HapppyGuy1 Hey there. Please contact our Technical Support team by phone if this issue persists. Associates are available Monday through Friday, 8:30 a.m. - 9:00 p.m. ET and can be reached using the link below.
Contact Us: fidelity.com/customer-servi…
@0nOu4ucaZv3TUu6 Hey there.
We want to help, but we need additional information. At your earliest convenience, tell us more about what you're experiencing, and we'll reconnect with you here.
Thanks for the tag.
Currently, the Fidelity Investments mobile app saves the last view used on your positions page, including if you use the custom "My View." The position tab on the Fidelity website, however, will default to "Overview" after each new login.
That said, we're always looking to improve our customers' experience with our tools and services, and feedback like yours is essential to our process. We have shared your comments with our development team regarding setting "My View" as the default on the website.
If you have any questions or additional feedback to share, please don't hesitate to let us know. We're always here to help.
Thanks for the tag on X today.
Let us know if you confirmed your indication of interest for SpaceX (SPCX) on the night of pricing (the night before it started trading), as you must confirm your interest at Fidelity to remain eligible for an allocation of shares.
You can read this and more here:
How to participate in the SpaceX IPO: fidelity.com/learning-cente…
Thanks for the tag.
As you mentioned, Fidelity was able to allocate shares to all clients who confirmed their indication of interest. If your experience was different from what we've shared, please don't hesitate to reach out to us via DM with more information, and we'll look into it with you.
@mfachallenge Thanks for following up with us.
We don’t currently have any updates to share regarding AI agents; however, we're happy to pass along your sentiment to our development team as feedback.
We are aware that some customers may have briefly experienced issues logging in to Fidelity platforms or accessing charting tools on Fidelity.com, our mobile app, and Trader+. These issues are now resolved. We apologize for any inconvenience, and appreciate you being a customer.
Thanks for the tag and for including screenshots.
Fidelity was able to allocate shares of SpaceX (SPCX) to all customers who confirmed their interest to participate, though some clients received fewer shares than requested given the demand for shares was high relative to the available supply.
@colljns Thanks for sharing your experience.
We'd like to learn more about what occurred with your account. Please send us a DM with any additional information you can share, and we'll follow up with you there.
@CaninoKnowsBest Hello there. Thank you for bringing this to our attention.
We want to hear more. Please follow up with us via direct messaging with more details and we'll reconnect with you there.
@jarrodxmartian Alerts were sent once allocations were complete. You can check the Activity & Orders tab of your account to determine if you were allocated any shares.
Hi there.
Fidelity was able to allocate shares of SpaceX (SPCX) to all customers who confirmed their interest to participate, though some clients received fewer shares than requested, given the demand for shares was high relative to the available supply.
Let us know if you have any additional questions.
Hi. The investment choices made available to you through your 401(k) account are determined by your plan rules set by your employer. You can view and compare what is available in your plan on NetBenefits.com by logging in and clicking "Quick Links" next to your plan, then selecting "Investment Performance & Research."
@mcfarland40441 Thanks for the tag.
We'd like to learn more about the experience you're describing. When you have a moment, please send us a DM with any additional information you can share.
Thanks for the tag on X today.
To purchase shares in an IPO at Fidelity, you must confirm your indication of interest by a stated deadline after the registration statement has been declared effective and the offering has been priced. By confirming your indication of interest, you are essentially turning your indication of interest into an order to buy shares.
You can read the above and more in the following article.
Understanding the IPO share allocation process: fidelity.com/learning-cente…
After reading the article, if it raises any more questions, please don't hesitate to reach out.
@VindexTwenty2 Thanks for the tag. Trading has commenced in the secondary market for SpaceX (SPCX) shares. Please let us know if there's anything else we may help out with.
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