This is really good by @stephenkb See also NHS poor communication. Not a bug but a feature of rationing in some cases at least. on.ft.com/4cQFThk
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@elliottengage @stephenkb The NHS’s horrifyingly poor communication is the cause of a huge amount of stress and suffering. There’s no coordination, no accountability, often no rationality (I was recently told I had an appointment for 20m past midnight on Sept 17 2026 - but that it was just a placeholder).