Amazon//Support @eAmazonSupport

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Frankie's Place @FrankieS83752

5 months ago

@AmazonHelp I always get a notice another week has been added to the delivery date after I purchase. It didn't used to be like this. It takes the benefit away from being a Prime member.

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Brian Rittmeyer @BCRittmeyer

5 months ago

@AmazonHelp No, it's not marked as delayed. The order had an extended delivery from the start and was moved up to the first date in the window. But an order made now is showing an even earlier arrival.

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Andrew Parham @parhamdotcom

5 months ago

@AmazonHelp I still very much want this order. I’m not a fan of things that just vanish never to be seen again. The lack of updates is concerning

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Nikita @Nikitawashere

5 months ago

@AmazonHelp I don't need help returning it, it's a major inconvenience of having to go out of my way to reutrn the wrong item that was sent to me. It's not the first time this has happened and I'm just done.

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Tiana @TianaBrah

5 months ago

@AmazonHelp Everything I order gets delayed, I pick the correct shipping every time. It’s not a me problem.

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

GhostofCoolidge @rbaxter1650

5 months ago

@AmazonHelp My concern is previous experience with rolling delivery times ended with delays into the next day. Not usually a big deal, except now we are in a house without a working furnace and it is bitter cold outside. Can Amazon ensure delivery today?

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

luv_2_h8_zillas 🇺🇸 🇯🇲🇨🇺🇩🇪 @luv_2_h8_zillas

5 months ago

@AmazonHelp @AmazonHelp Hello, just opened a package and an item was missing that was listed as delivered...can I get this refunded or reshipped... Thank you...

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Mey 🦋 @apropriamey

5 months ago

@amazon used to hv the best CS, now days is extremely difficult to reach someone. For 3times I was charged for a returned that I hv proof that was sent. Double charge isn’t consider a fraud? Three times I’ve been assured that it was taken care of. I need answers & my money back

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Beth Greenspan @MedEdMedic

5 months ago

@Amazon @Andyjassy I NEED HELP!!! 5 TH ATTEMPT TO FIX A PROBLEM. EACH TIME...SOMEONE WILL REPLY WITHIN 48 HRS. THEN TOLD 5-7 DAYS. SUPV WAS SUPPOSED TO CALL AND DIDN'T. WHAT'S THE PROBLEM??? A $100 GIFT CARD IS APPROPRIATE. REPLY EMAIL ONLY [email protected]

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Noah Fence ✡️🇮🇱📟🦁 מיכה Phil the Shochet @ZealouslyQuoted

5 months ago

@amazon I know you don't care about waste... But try wrapping the books you mail out and not just shove them in a giant envelope with other stuff that will envariably damage the book. I don't mind returning a third of the books 1-2 times...But seems like a waste of your resources

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

SpainTownYute 🇯🇲♌️ @Lloyd876

5 months ago

Why is the @Hisense_USA @Amazon TV always is standby mode even when you hit the power button on remote?! What they've created is an intrusive listening device to pushes #Amazon products to incease sales Getting rid of this TV, should've bought a Sony Bravia @Sony care to donate

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Jean Kerr. @Jean_Kerr84

5 months ago

@AmazonUK @AmazonHelp why does your drivers not take a picture that includes the door number of address they claim to have delivered to rather than bottom of door. My Mam doesn't know where her order is, the picture is not of her house, says delivered? @JeffBezos

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Happy Captain @EODHappyCaptain

5 months ago

Thank you @amazon for this amazing delivery photo of my package. Unfortunately that isn’t my house, which I only know because I don’t have a mat like that. Luckily there are good people in the world and he walked it over to my house.

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

john whittaker @jonnyboy30

5 months ago

@AmazonUK Yep not happening 🤷🏻‍♂️ won’t allow me to 😐

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Dan Bredahl @breeds50

5 months ago

More fun in trying to order gloves from @amazon The glove on the left is a large The glove on the right is an extra large Yes, the L is larger than the XL And both are too big for my liking Quality control obviously not a priority for Bezos & Co 🤦🏼‍♂️

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Earnest Henderson @B25Devildog

5 months ago

@amazon blew it today. A simple cable order which should have arrived today hasn't even shipped yet. Their backend operations (after an order has been placed) is lacking. It's 1930 and the order hasn't made it to the "shipped" category yet. Amazon used to be better than

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Dontrell Johnson @d21_johnson

5 months ago

The whole point of picking a same day order is to get same day @amazon 😡

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Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Grubfinder @Grubfinder

5 months ago

@AmazonHelp will your teams EVER get this right, I use your gate access technology to allow for gate access and packages left at door and your teams still throw them over the fence?!

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