@British_Airways this is the second time in a row my wife's case has gone missing on a flight with your company. There has been no update on the tracker since she reported it as she is getting very stressed and depressed. Court case pending if this doesn't get sorted now
@British_Airways That is a disgrace. Your company made a mistake. What if they don't have enough for that? You have 9 days to get it sorted. Why don't u try some customer service?
@British_Airways
My wife's luggage was delayed on her flight to Miami and was reported lost.
She was forced to buy more luggage as she was going on a cruise.
You have now forwarded on the original luggage. What does she do about not paying for extra luggage on her way home
@British_Airways
My wife and mother in law are stuck in Miami without luggage and are due on a cruise this afternoon. Why do you not have human beings I can speak to about this?
@British_Airways You have ditched them in America with no clothes, shoes, toiletries and medicine. Also it is hard to contact you when you seemingly have no phone numbers that connect to a human
@British_Airways Sent a private message and a bit replied saying couldn't understand. I will make it simple I need to speak to a human being. You know they have flesh, funny faces, some have hair, most have hands and feet and most importantly a voice