CS in focus @csinfocus_

The #CustomerSuccess team for the #CustomerSuccess community. csinfocus.com Toronto, Ontario Joined December 2018

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CS in focus @csinfocus_

5 years ago

Just posted a photo instagram.com/p/CU-EEXiLZay/…

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CS in focus @csinfocus_

5 years ago

✅ #RegisterHere: bit.ly/3CCl6er This is an intimate roundtable designed for #Directors, #Heads, #VPs and #CCOs within Canada. All RSVPs will be reviewed. #customersuccess #customerexperience #leaders #canada

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We’re pleased to be joined by @reduce_churn, VP, Global Head of Customer Success & Support @miteksystems who will share how you can use segmentation to deliver a unified customer experience across the board. 🔥 Spaces are limited, so don't wait and reserve your spot today!

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CS in focus @csinfocus_

5 years ago

Our next session will be on #October13 with a discussion on the different types of segmentation and how best to leverage it to see success in your role. #medallia #customersuccess

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CS in focus @csinfocus_

5 years ago

⏰Attn #CSLeaders! ⏰ We’re excited to announce the next edition of our #CS #Roundtable series w/ @Medallia, where CS Leaders come together to share best practices, learn about the latest trends in the field & discuss the challenges you're facing & solutions to overcome them.

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CS in focus @csinfocus_

5 years ago

As we wrap up this event, we want to thank our sponsors @CatalystIO and #MeloAssociates for making this event happen! Thank you for your continuous support! #customersuccess #cs #sponsors

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CS in focus @csinfocus_

5 years ago

If you're a #VP or a #ChiefCustomerOfficer and want to get more out of your #equity #package, @ChrisHicken is offering an advanced training session and you can register here: bit.ly/39woVpg #customersuccess #negotiation

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CS in focus @csinfocus_

5 years ago

Main Takeaways: 😢 #CS folks often don't #negotiate compared to their peers in different fields 💰 #Salary is ~10% higher at companies with later stage funding (Series D to public company) ❌ CS comp in #Canada is on average 10-20% lower compared to US #customersuccess

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CS in focus @csinfocus_

5 years ago

If you have any follow up questions to @Chris, reply below and he's happy to answer them!

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CS in focus @csinfocus_

5 years ago

A huge thank you to our guest speaker, @ChrisHicken, for sharing his expertise in #equity #negotiation and sharing #CS #salary data for both US and Canada! It was a very timely session with the current job market being hot. 🔥

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'nuffsaid @nuffsaid_hq

5 years ago

In this 2.0 Leadership interview, @kcapote7 opens up with advice for accelerating your career, like: 1. Take ownership over problems outside your responsibilities 2. Measure your progress and impact on problems now 3. Build your Adaptability Quotient nuffsaid.com/blog/customer-…

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CS in focus @csinfocus_

5 years ago

Don’t miss out on learning from @ChrisHicken who is an #investor, #advisor, and board member, and previously spent 8 years as President & COO of @usertesting . 🔗 Register Today: bit.ly/3l4yG39

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CS in focus @csinfocus_

5 years ago

🔥 1 DAY LEFT 🔥 How does your #salary compare with your peers? Have you negotiated your #equity package? If you’ve been wondering about these lately, we are bringing in an #expert to share insider info on these topics #tomorrow!

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CS in focus @csinfocus_

5 years ago

Join us as @ChrisHicken, CEO and Co-Founder of @nuffsaid_hq, takes us on a deep dive into how you can negotiate equity and which features will significantly increase or decrease the value of your stock! #cs #csm #salary #negotiation ▶️▶️ #RegisterNow: bit.ly/3l4yG39

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CS in focus @csinfocus_

5 years ago

If you've been wondering about these lately, then we got answers for you!

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CS in focus @csinfocus_

5 years ago

Have you negotiated your #equity package? How does your salary compare to your peers? #cs #csm #salary #negotiation

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CS in focus @csinfocus_

5 years ago

Are you transitioning to #CustomerSuccess or considering other #CS jobs but don't know where to start? #HiringAlert Join our Slack group & connect w/ #HiringManagers directly. The market is 🔥🔥🔥. Reach out to these hiring managers soon! ➡️Join Now: buff.ly/3tBKTjH

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CS in focus @csinfocus_

5 years ago

⚠️ How does your salary compare to your peers? ⚠️ As part of our #Sep22 event, we are running a #CS Compensation Survey & will share the results live. It's 💯 anonymous! If you want to know where your #salary stands, fill out this #survey: ▶️▶️buff.ly/3BVwKkw

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CS in focus @csinfocus_

5 years ago

And we're back from our summer break to kick off our Fall Series with a 🔥 topic on: 💰 How to negotiate a better equity package 💰 An expert will be joining us on #Sep22 to share the secrets to negotiating your equity. Don't miss out ▶️▶️ #RegisterNow: buff.ly/3BJ88LE

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CS in focus @csinfocus_

5 years ago

Even though we're on break, our vibrant #CS #SlackCommunity is always active. Don't miss out on connecting with fellow #CSfriends and #HiringManagers during the summer! 🔥 Join us here: bit.ly/3g0vzqt