The CommAlert Group Edmonton @commalertgroup

Things are thawing out a little this week, and though spring is still a ways away, many employers have started recruiting their seasonal workers. It's important to assess the specific risks seasonal workers might face, including working alone. ow.ly/rYT650V7N6s

Did you know 60% of Indigenous business owners use Traditional Knowledge, but only 20% have IP protection? Join CCIB’s virtual info session tomorrow with @ISED_CA to explore IP & Indigenous Knowledge. Register: bit.ly/4b7QHXP Learn more: bit.ly/3QnzCQh

Taking calls is important, but can be a challenge for busy entrepreneurs! Here's how call answering services can give you your time back: ✔️Lead generation ✔️Appointment scheduling ✔️24-hour customer support ✔️Live chat and messaging Read more! commalert.com/resources/blog…

We love sharing stories of people doing creative and innovative things! Asinikahtamwak — ("works with rock" in Cree) in Elk Point blends hemp and other additives to make lightweight, sustainable building blocks. Read the story! cbc.ca/news/canada/ed…

Lone worker safety is dependent on understanding potential risks, mitigating those risks, and putting safety solutions in place. Working alone brings hazards, so it’s critical to take steps to keep employees safe on the job. Here are some tips. ow.ly/lEiG50V28GJ

If you can’t get to your calls, are your callers going through an automated phone system or directed to leave a voicemail? Instead of robotic phone prompt greetings, consider a human customer service representative. Here are some reasons why. commalert.com/resources/blog…

Happy Valentine's Day and Happy Family Day long weekend! Here is a list of fun activities and events to enjoy this weekend. Make sure you spread the love! 💖 ow.ly/yafv50UYOhE

In addition to work-alone monitoring, CommAlert's safety and tracking services include journey management, roster management and asset tracking. For more information on these services and our processes, click on the link or call us at 1-800-613-7774. commalert.com/safety-trackin…

Without coworkers nearby to assist in an emergency, lone workers rely on proper training, communication tools, and work alone monitoring systems to stay safe. Here are common hazards lone workers encounter and how employers can help mitigate them. ow.ly/5f6X50UYNuj

"Indigenous voices must be at the forefront of shaping Canada's business-forward strategy, ensuring that Indigenous perspectives are represented in building a sustainable, profitable and equitable future." #reconciliation #economicreconciliation #reconciliation365

Canadian Council for Indigenous Business @ccib_national

a year ago

Indigenous businesses are determined to innovate, collaborate and partner globally, province-to-province, and Nation-to-Nation to build a prosperous Indigenous economy.

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Working alone off-site or at a remote location brings risks. Even as a real estate agent or social worker, you should consider lone worker monitoring if you're not in a central office with people. The @CCOHS shares tips for lone workers off-site. ccohs.ca/oshanswers/hsp…

Need help tracking and monitoring your employees? CommAlert will keep track of attendance and absences like vacation and sick days or unexplained missed days. When someone calls in sick, they get one of our 24/7 live operators, and we track that for you. commalert.com/safety-trackin…

The Flying Canoë Volant is a remarkable event in #yeg! Loosely based on the legend of the Flying Canoe and French-Canadian, First Nation, and Métis traditions, this winter festival celebrates history & culture in the French Quarter and Millcreek Ravine. ow.ly/aBF150UOZ8S

Customers calling you after-hours? Are you missing out on job opportunities? If customers can't reach you, they'll call someone else. Outsourcing your after-hours calls ensures your customers are always served & your business can operate smoothly 24/7. ow.ly/2VPC50UO3Ha

This author compiled predictions from 208 business leaders (nearly 400 different predictions), selecting the ones that stood out and made the most sense in the current context. Here are the predictions for the customer experience in 2025! ow.ly/NK5W50UMKai

Both call answering and a virtual assistant can help your business grow, but there are some differences. Contact us to learn which is the best option for you and how we can help you scale your business with our call centre services. ow.ly/3ykM50ULXvZ

This resource came across our newsfeed, so we thought we would share it! This free learning series helps Indigenous women entrepreneurs learn how to create a business plan that can help with financing. Check out details from @awebusiness. awebusiness.com/nextstep

Ensuring the safety of lone workers is not just a moral obligation—it’s a legal one. How can you manage lone worker safety? 👉Conduct a risk assessment 👉 Create policies to mitigate risk 👉 Use lone worker tech and monitoring CommAlert can help. ow.ly/J6cw50UJKqm

Busy medical offices must manage A LOT of calls! Let us lighten the load. When your patients call, CommAlert agents will assist them warmly, professionally and promptly. Having a live voice assist them will help them feel like they’re in good hands. ow.ly/XTwy50UCJqG

Studies show that 76% of customers still prefer a good old-fashioned phone call for customer service. That's significant! If you need help answering calls, ask about our cost-effective 24-hour live agent call answering service. commalert.com/call-answering/