Clients From Hell @clientsfh
A collection of anonymously contributed client horror stories from designers. clientsfromhell.net Seattle, WA Joined November 2009-
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Me: “These are pretty low quality, but for how big they’ll be on the site, I could make it work. Are these your only copies?” buff.ly/3TwQmal
Me: “I can’t use the photos you put into the Word Doc for your website. I need the original JPEGs.” buff.ly/4bOcT9r
Client: “It looks great, but can we increase the green in the eagle logo by 3%?” buff.ly/3wu404O
Client: “…serious issue we need to discuss.” buff.ly/49GHrIE
Client: “I got back to my office, and the main display looks all blurry and wrong now.” buff.ly/3IdMd4p
Me: “Here is a proof of that ten-inch-by-ten-inch sticker.” buff.ly/3Ico3Yf
"Check out this short story from Not Always Right!" buff.ly/3uNl997
Client: “The design looks great! But we want the call to action to really stand out, so bold and underline this line of text, then this one, and finally, this one.” buff.ly/42VuhFl
Client: “Can you change the color of the water from blue? It’s the color of Pepsi.” buff.ly/48BR9uG
Client: “This is just way too horny. I don’t want it to be all horns.” buff.ly/42YtJOT
I'm a video editor. I was working on a project for a client who is an amateur videographer (which means he films his family's weddings). buff.ly/49Ng2o8
Client: “Could you do this pamphlet translation? How much will it cost?” buff.ly/42O43EL
Client: “I'm running this great offer that I want you to promote for me.” buff.ly/49Gu5M8
Client: “We want a strong, solid female character. Young archeologist, don't fall into Lara Croft or feminine Indiana Jones. Heroic, the adventurous type.” buff.ly/42ONJUc
Client: “We didn’t get releases to show any of the people in these scenes. You need to obscure their faces.” buff.ly/49ISHUE
Me: “Well... This is a real quote from [Partner]. And it does paint you in a very positive light.” buff.ly/42QUgO8
Me: “Okay. How does that impact my work for you?” buff.ly/3wtno1M
Today, I was happily working on the last set of tweaks to the site with a few hours to spare before the final presentation to the customer. buff.ly/48uWcNF
Client: “Is there a price difference between [product X] and [product Y]?” buff.ly/49hzARP
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@clientsfh Sounds like the guy at a previous employer who kept saying the websites sucked but could never articulate what he disliked. 2 years after I left they still have the same websites 🙃
@clientsfh Okay I'm not gonna lie but this one kinda rules
@clientsfh "You have my portfolio website, my resume and my printed samples. The rest of my life is none of your business unless I bring that business into work. Good day." *click*
@clientsfh I dunno, this seems kind of reasonable to a degree. If I was hiring an artist for a project it would be nice to know if they're a neonazi or something similar.
@clientsfh Took me a while to get this too. In Malaysia it'll be, "This is how it turned out, Dato"
@clientsfh My aunt used to say Windows and mean Word. She has memory problems though, so at least there's a reason she mixed it up.
@RadioMcLean @clientsfh Verbal contracts are just as valid as written contracts, but they require some sort of (usually written) evidence if one party sues the other. Otherwise, there’s no way to prove to a judge that such an agreement even existed
@clientsfh This has literally happened to me
@clientsfh The weird thing is though, if they sent the artwork to a print shop and wanted to print in white, they would have likely sent black artwork and asked them to use white ink. The artwork isn't the issue here, it's bad instructions to the printer who apparently didn't question it.
@clientsfh I’m hoping the client got charged extra just for that conversation.
@clientsfh Or in my case...”uh, i am sorry, but you supplied a copy, and the misspelling of that medical term did not catch anyone’s eye.”
@clientsfh Probably not as dumb as it sounds. Maybe they just wanted to see it upright instead of almost upright. To take this to the extreme to show what I mean, EVERY client would ask for the label to be rotated if it was presented upside down.
@clientsfh "Since you needed my help with the design, can I get a discount?" 😛
@clientsfh Just so you know, I've got some really good israel-palestine conflict rates going on, don't miss out on this great bargain
@clientsfh A story with not just one red flag, but all the red flags.