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ClassPass @classpass

Book your next workout or self-care session with one app. Create your free account today to try the best studios, gyms, salons and spas. 💪💆‍♀️ classp.as/2NVPKqm New York, NY Joined June 2011
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  • Following
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ClassPass @classpass

23 hours ago

@aintalliee Hi Allie,  We are sorry to hear that you were incorrectly charged. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

2 days ago

@mkendallmv Hi M, thank you for taking the time to get in touch with us. We understand it can be concerning to cancel your account then receive an email indicating your account is active again when you have not reactivated it. We are happy to look into this further to establish where the ...

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ClassPass @classpass

3 days ago

@laaaacars_ Hi there! We'd be happy to help you with your inquiry. Since you already reached out to us via DM, please allow us to get back to you.

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ClassPass @classpass

3 days ago

@laaaacars_ Hi there, thank you for reaching out. We're truly sorry for the issue you have with your account. Please send us a DM with your email on file, and we can have a member of our team follow up with you. We will gladly assist you from there. Thanks.

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ClassPass @classpass

4 days ago

@HubInArizona Thank you for sharing your experience, and we’re truly sorry to hear about the issue with your $50 gift card order being canceled after the charge was processed and the lack of follow-up from support this is not the experience we want for our users.Please go to ...

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ClassPass @classpass

5 days ago

@curiouslawyer1 Hi Shikha, We are sorry that you are getting trouble signing up. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

6 days ago

@frenchiedindin Hi Mel, we understand your concern about being flagged by our fraud prevention system. We are really sorry for the issue you're running into. Please send us a DM with your email on file, and we can have a member of our team follow up with you.

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ClassPass @classpass

2 months ago

Thank you!

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ClassPass @classpass

a week ago

@bigbagtheory_la Thank you for sharing your experience with an erroneous charge on your account. We understand how concerning unexpected billing can be and want to ensure this is reviewed as quickly as possible. Please go to classpass.com/contact and begin your chat with “App Store Review” a...

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ClassPass @classpass

a week ago

@Suh_Les Hey @Suh_Les , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

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ClassPass @classpass

a week ago

@vbridgesruiz @SoniaBaschez Hey @vbridgesruiz , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

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ClassPass @classpass

a week ago

@Pop2o @Revolut @perplexity_ai Hi there, thank you for reaching out to us. We're sorry to hear that ClassPass benefits aren't available in your area, and we completely understand how frustrating it can be when the perks you're paying for aren't accessible to you. Please send us a DM with your email on file,...

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ClassPass @classpass

a week ago

@manifinesse_ Hi there! We'd be happy to help you with your inquiry. Since you already reached out to us via DM, please allow us to get back to you.

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ClassPass @classpass

2 weeks ago

@4444rabi Hey @4444rabi , we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

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ClassPass @classpass

2 weeks ago

@byepumpkin_ Hi There, We sincerely apologize for the incredibly frustrating experience you've had with our customer service team, Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

2 weeks ago

@manifinesse_ Hi Manifinesse, We completely understand your confusion about not receiving any credits when you cancelled your membership, Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

2 weeks ago

@dineshbabu25 Hi Dinesh, We completely understand your frustration with the vague response you received about the pricing discrepancy after weeks of follow-up. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

2 weeks ago

@bravodogmom Hi Mr beast, We can see you're dealing with a frustrating billing situation where you were charged £69 on the 15th for a failed payment from last month. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

2 weeks ago

@bravodogmom Hi Bravo, We completely understand your frustration with trying to reactivate your account for weeks without success. Please send us a DM with your email on file and we can have a member of our team follow up with you.

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ClassPass @classpass

2 weeks ago

@shyamfoxface @neharedy Hey @shyamfoxface, we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

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ClassPass @classpass

2 weeks ago

@MundeVepreVici Hey @MundeVepreVici, we love this post! DM us if you’d like to give us your permission to include it in some of our promotional materials (including, but not limited to, organic social, our website, emails, ads, etc.).

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