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The official https://t.co/uZ43rLmZhg support on Twitter. We're here to help! Visit our Member Support Center for FAQs. Contact our team at https://t.co/zgp134M91z. chess.com/support Joined April 2022-
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@sizechamp It looks like the account was banned for a Fair Play violation. If you believe this was done in error, you may go to chess.com/support to submit an appeal.
@mrbanjo @DanielRensch I will forward this information to our team so we can investigate!
@SajadAlisk @chesscom @chesscom_in It's possible you encountered a connection issue. Please ensure you are playing on a network with a stable connection. Here is a guide on how to improve lag/disconnect issues: support.chess.com/en/articles/85…
@mrbanjo @DanielRensch Thank you! And when does this error typically happen for you? What are you attempting to do when it comes up?
@FF__Haunted @chesscom It's only on browser at the moment, but will be coming to the app at a future date!
@DanielRensch @mrbanjo Certainly! @mrbanjo, what browser are you using when this error happens? Have you tried clearing your cache?
@SunhareKanishk @chesscom @chesscom_in @MEAIndia @MIB_India Hi! I'm very sorry you received these messages. This behavior is not acceptable. We have given them a permanent mute. If you see anything else, please feel welcome to report or reach out.
@itsravipandey @chesscom Hi! This is a special pawn move called "en passant!" It is indeed possible. chess.com/terms/en-passa…
@scottm_21 @chesscom I'm sorry for the issues. Is it working correctly now?
@marcosmakosu @chesscom Hi! It looks like the account was closed for a Fair Play violation. If you believe this was done in error, you may go to chess.com/support to submit an appeal.
@thecyberdevhq @chesscom No cheats! This is actually a special pawn move called "en passant." It's a legal move! chess.com/terms/en-passa…
@SathyaVSN17 @chesscom Their social features have been taken away.
@princebansal94 @chesscom Hi! This is a special pawn move called "en passant." It's actually a legal move! chess.com/terms/en-passa…
@UStrashlord @chesscom Hi! Did you abort or stall any games? If so, it's possible for this temporary restriction to be put in place. It will be removed after you play several games normally.
@Olaitankaz87379 @chesscom Hi! I'm very sorry you received these messages. I have permanently muted this account. If you see anything else, please feel welcome to report or reach out.
@genevazurra @chesscom Hi! Try clearing your browser cache to see if that helps. Also try using the app if you're able to. The app provides the best mobile experience.
@fury25423 @chesscom This is a special pawn move called "en passant." Check out this article for more: chess.com/terms/en-passa…
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