ChatHuB_branch™ @chatBranch_

@AsdaServiceTeam Has the option to add/change items on delivery changed ?

@AsdaServiceTeam Has the option to add/change items on delivery changed ?

@AsdaServiceTeam any chance for a reply?

@AsdaServiceTeam placed an online order for Monday 29th,not received, but payment taken? Wednesday, after numerous calls a refund is processed which will take 3-5 days …. Urm I’m starving here?! Surely this is not okay?!!

@AsdaServiceTeam placed an online order for Monday 29th,not received, but payment taken? Wednesday, after numerous calls a refund is processed which will take 3-5 days …. Urm I’m starving here?! Surely this is not okay?!!

@AsdaServiceTeam placed an online order for Monday 29th,not received, but payment taken? Wednesday, after numerous calls a refund is processed which will take 3-5 days …. Urm I’m starving here?! Surely this is not okay?!!

@AsdaServiceTeam placed an online order for Monday 29th,not received, but payment taken? Wednesday, after numerous calls a refund is processed which will take 3-5 days …. Urm I’m starving here?! Surely this is not okay?!!

@AsdaServiceTeam hi there can some one reply to my DM from last week please. Had one response asking me to provide details which I have. It was regarding opening my box of candles with one being broken and as a result me cutting a finger. Many thanks ☺️

@AsdaServiceTeam every time I order a particular product the order gets canceled on the day of delivery, are you able to check the actual stock so I can stop playing this game?

Why can't I amend my Asda online shop order for tomorrow?? Been trying since this afternoon & no option to amend just print it, so poor #asda The website is terrible now @asda @asdaServiceTeam #asda #onlineshop

@AsdaServiceTeam why has my refund been refused when half my grocery order was missing? I reported it at the time and the driver noted it. Such bad service. #AsdaMondaymadness #AsdaGroceryscam

@AsdaServiceTeam why has my refund been refused when half my grocery order was missing? I reported it at the time and the driver noted it. Such bad service. #AsdaMondaymadness #AsdaGroceryscam

@AsdaServiceTeam why has my refund been refused when half my grocery order was missing? I reported it at the time and the driver noted it. Such bad service. #AsdaMondaymadness #AsdaGroceryscam

@AsdaServiceTeam why has my refund been refused when half my grocery order was missing? I reported it at the time and the driver noted it. Such bad service. #AsdaMondaymadness #AsdaGroceryscam

@AsdaServiceTeam had a delivery earlier and boneless chicken thigh fillets have been delivered instead of chicken breast fillets. Can you arrange a refund?

@AsdaServiceTeam Quick question what is the point of the ASDA app? I’ve been scanning it every week now for 5 months, ever since they changed how you collect points I haven’t earned a penny on it since May and spent £100s. You don’t even have the side missions on there any more.

@AsdaServiceTeam Hi I need to make a refund request for a faulty item but my order isn't showing as delivered so I can't. I also handed back a substitution to be refunded.

@AsdaServiceTeam why do I never get any money/vouchers etc. When I have scanned my app after spending in store. I spent over £80 today but I didn't get anything. In fact, I've received nothing for ages!

@AsdaServiceTeam hi ive called 4 times now with no help or resolution on an order that says was delivered yesterday but it never was. i would like a refund. i am not calling another unhelpful customer service employee.

@AsdaServiceTeam As I was intending to use the milk today o went ahead and bought it. Got it home to find out it was already rancid so I returned to the store. Coincidentally there was another customer there with the same issue. A manager shortly appeared and told is both”