Cast, the app. @castsupport
Support for a thing for podcasting, for people with a thing for podcasting. Record, edit, publish and host your podcast with ease. Follow @CastApp for Cast news help.tryca.st Toronto, Canada Joined July 2014-
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On June 26 at 11am ET a vendor will be performing maintenance that may briefly disrupt the Studio, Editor and Publisher. We’re not expecting downtime, but wanted to give everyone a heads up! Hosted files will be unaffected.
@derweissmantel @castapp So sorry, just seeing this post now. No, not aware of any issues last Wednesday or currently. If you're still seeing this issue, please email [email protected] from the email address associated with your Cast account, and we'll investigate further!
Our hosting partners have reported that their services are restored following the disruption caused by Hurricane Fiona, and our own internal monitoring systems report the same. Accordingly, all Cast services and components are back and fully operational.
Our hosting partners report that power has been restored to the affected area and they are actively working on-site. We continue to re-enable Cast infrastructure as it is safe to do so, and we have now re-enabled access to the Publisher. For more info, see help.tryca.st
Update: We're continuing to work with our hosting partners. As we begin to bring Cast's infrastructure back online, we have re-enabled access to podcast hosting stats through the Publisher.
Some of Cast's hosting partners have been impacted by Hurricane Fiona, and this is affecting Cast. Podcasts hosted with Cast are unaffected, but we have temporarily paused new Studio sessions until network service is restored. For more, see help.tryca.st
@debaclerecords Sorry for the delay here! Some of Cast's hosting partners have been impacted by Hurricane Fiona, and this is affecting Cast. Podcasts hosted with Cast are unaffected, but we have temporarily paused new Studio sessions until network service is restored. help.tryca.st
It looks like Heroku is in the process of restoring the affected routing infrastructure and we’re seeing Cast’s reachability recover.
We’ve been alerted to an outage with Heroku, our infrastructure provider, which is affecting the reachability of the Cast website. (status.heroku.com/incidents/2402) We’ll continue to monitor this issue.
@HotFiyaStarter @jfull1914 @castapp If you're seeing issues with your Cast recordings, please reach out to us at [email protected] if you haven't already, and we'll do our best to help!
@HUBhistory Hi Jake, so sorry we missed this until now. Has this issue resolved for you? If not, please shoot us an email at [email protected] so we can investigate for you!
@mdeleon Hi Michael, that's very strange as we don't make any changes to audio files. Thanks for emailing us about it as well—we're looking into it now and will follow up via email!
@jim_dickinson Hi Jim, I'm sorry to hear you had trouble accessing the mixer. Have you been able to get in since then? If not, please shoot us an email at [email protected] with more details on what you're seeing so we can look into it!
@BucketProblem So sorry for this issue! If you haven't already, please email [email protected] from the email address associated with your account so we can investigate further.
@AceAnbender Hi Ace, we're so sorry about this issue. We followed up via email as well, but please let us know if you encounter any problems like this agin.
@mdeleon @castapp We're currently up! Please email [email protected] if you have any questions or see any further issues.
@amrosario We're currently up! Please email [email protected] if you have any questions or see any further issues.
@EduardoDeAtleti @castapp I'm really sorry to hear that that's your experience. If you email [email protected], we'd love an opportunity to see if we can help you recover that audio and if we can help find the cause of these issues.
@ChrisGriswold Absolutely! You can download your audio files from your Account page (tryca.st/account), edit and mix them externally, and then upload the completed version as the final mix (help.tryca.st/publisher/#upl…).
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