One of the best podcast episodes I’ve listened to in a while On “blending art and commerce”, customer obsession, searching for operational excellence, and building a great brand in hospitality podcasts.apple.com/us/podcast/inv…
@buccocapital @patrick_oshag Hard agree. Just a special expose on the quest for mastery & expertise among a dozen others. I am now on a quest for Sean’s Bolognese sauce recipe.
@buccocapital And it actually shows in the dining experience
@buccocapital @patrick_oshag When are you going on the pod? The people need to know what the kindest thing anyone has ever done for you is!
@buccocapital The one with Nick Kokonas was also terrific. Something about these successful restaurant owners…
@buccocapital Love the green pen story if you follow his IG. Hard to be original these days