#cine3 epic system fail @DJIGlobal. You shouldn’t let the drone take off if you aren’t logged in if it can mean dropping straight to the ground. Drone logged me out without my knowledge. Almost lost it in the ocean. Missed once in a lifetime whale footage because of it.
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@alexisreusser @DJIGlobal Hi there, Alexis. We're terribly sorry to read about the incident. Please take note that, if the unit is within the service guarantee period, we can forward an investigation request and data analysis can be applied to determine its cause. 1/3