Engineering IT @UserhelpCS
[email protected] We are the IT support team for the College of Engineering (formerly TSG in CS) it.engineering.illinois.edu Urbana, IL Joined July 2009-
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Things are mostly back up now. If you're still having problems, please let us know.
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Power problems in the Engineering IT Siebel Center data center has a bunch of stuff down. Almost everything we do is degraded. We're on it.
Engineering IT is hiring a FT eLearning Specialist in our edtech/multimedia division. jobs.illinois.edu/academic-job-b…
Engineering IT is hiring a f/t web designer. jobs.illinois.edu/academic-job-b…
A steam outage has parts of Siebel Center cold this week. 1404's like a meat locker. If it's not fixed by next week, bring a sweater!
FT job available: Help Desk Specialist, Engineering IT. jobs.illinois.edu/academic-job-b…
EngineeringIT rolled over its 10,000th request today in our (new) ticket system since going live late February 2012.
Complications between providers are causing phone system number porting delays. CS is now scheduled today 6/20. cites.illinois.edu/uc/phonetransi…
It's copper-line-phone-turn-off day for CS and Engineering (going on all week for campus). Use Lync software or IP phones for calls.
@timyardley I'll post more when I know it.
The phone transition reminds me of my favorite Dilberts from the DCL->Siebel move. dilbert.com/strips/comic/2… Things turned out okay. :)
CS phone numbers will transfer into Lync (Centrex lines turn off) next Tuesday, June 19th. cites.illinois.edu/uc/phonetransi…
Siebel Center's video wall is getting upgraded. Goodbye 8 year old panels!
Pics of 0216's transformation from computer lab to classroom.
Pics of 0216's transformation from computer lab to classroom.
Today (5/29) is the Unified Communication project phone transition day! cites.illinois.edu/uc/phonetransi… If we can help you, please let us know.
Take the EngineeringIT student survey to help plan for future Engineering/EWS services and win nice prizes! go.illinois.edu/ENGRITStudentS…
Reminder, don't wait until the last minute to request IT support for that semester long project you haven't started yet. We get busy too.
The trouble ticket calmly, but in entirety, reports "Computer was smoking."
Announcing the [email protected] support address and [email protected] transitions wiki.engr.illinois.edu/x/Rp3XCw
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